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Traveller rating
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All reviews sea garden private beach beach bar hip strip ocean view close to the airport jerk chicken buffet style main building nightly entertainment gift shop glass bottom boat pool side jamaican food red stripe a lot of fun resort
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23 - 28 of 893 reviews
Reviewed 5 August 2022 via mobile

This hotel is in a good location with decent facilities and a nice private beach area across the road. The ocean view rooms are quite spacious but the bathroom area could be bigger and updated with new baths and floor tiles. The food was okay there too although we weren’t fans of our meal in the Italian restaurant. We had an issue with the AC in our room which couldn’t be fixed so was given an alternative room which was fine. Staff there were all friendly and professional with us.

The hotel can arrange excursions for you but we found this overpriced and managed to book a tour with @jeffburgess938 (Insta) instead which was much better priced and we had a blast rafting in Lethe! Jeff is professional, reliable, and does a wide range of other tours. He is also a lot of fun! Highly recommend.

Room tip: Book taxis and tours through @jeffburgess938 (Insta)
Date of stay: August 2022
Trip type: Travelled with friends
Thank tar489
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DMJ SGBR-JA, Marketing at SeaGarden Beach Resort, responded to this reviewResponded 14 August 2022

Dear SchoolDr,

Thank you for taking the time to review and provide feedback on your stay with us at SeaGarden Beach Resort. We hope this is just one of many stays and opportunities to enjoy our lovely retreat. We look forward to seeing you again soon!

Kind Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2022

Some of these ppl lying in the reviews…it was bad and here are the pics!!! Don’t Do It! Big roach wasn’t swept from floor in 4 days and neither was the piss cleaned prior to our check in or check out! Had to wait hours to check in…no laundry room, no ice machines, no toothbrushes, JUST NO!! My trip was almost ruined until my spouse and another guest and I went to Negril and stayed at Samm Sara so much better and clean!

Date of stay: June 2022
Trip type: Travelled as a couple
2  Thank jacquelined28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DMJ SGBR-JA, Marketing at SeaGarden Beach Resort, responded to this reviewResponded 3 August 2022

Dear Jacqueline D,

Thank you for taking the time to review and provide constructive feedback on your stay. Our genuine desire is that our guests experience a superb stay. We here at the resort are defined as providing an attentive home away from home experience. In most cases we are commended by our guests for delivering the highest level of service. We regret any experience that might have occurred that was less than your expectation; that was unfortunate. We take all guests’ concerns very seriously, and appreciate your views as we strive to assess and enhance our product.

Best Regards.

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Reviewed 28 July 2022 via mobile

Seagarden was amazing the staff is so nice and have great customer service Lola and Jacqueline from housekeeping was great not to mention Jojo and Candice from front desk big up to my girl fay from the pool bar for this I will be coming back with the family. See you in a few highly recommended

Date of stay: July 2022
Trip type: Travelled with friends
Thank cheyanep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DMJ SGBR-JA, Marketing at SeaGarden Beach Resort, responded to this reviewResponded 29 July 2022

Dear Cheyane P,

Thank you for taking the time to review and provide constructive feedback on your stay with us at SeaGarden Beach Resort. Without a doubt our passion is hospitality. We take great pleasure in fashioning an attentive and unique experience for all our guests. We hope to welcome you back in the future.

Kind Regards.

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Reviewed 11 July 2022

I loved my stay here at Sea Gardens, local family owned and operated all inclusive beach resort. Going home to marry in Jamaica was the right decision, getting married over the clear blue sea was amazing. SeaGarden's wedding planer and her team assisted my husband and I experiencing an event to remember. Michelle Kelly "soft spoken" fierce wedding planner worked with my daughter to plan a wedding for me to walk into. I arrived at the hotel four days prior to our wedding, and interacted with the sweetest human and staff. I loved the entire staff. The entire staff! SeaGardens as a business did that for us. We walked into our wedding and received all but one of our expectations. We did not settle the jerk chicken situation. I did not like the Jerk Chicken. However I appreciate management for addressing our concerns when brought to their attention. Thank you for a positively memorable stay!

Room tip: West facing rooms have a sea view. Amazing sunsets !!! views. Super romantic.
Date of stay: July 2022
    • Location
    • Rooms
    • Service
1  Thank 808petaf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DMJ SGBR-JA, Marketing at SeaGarden Beach Resort, responded to this reviewResponded 15 July 2022

Dear Peta F.,

Thank you for taking the time to review and provide constructive feedback on your stay with us.
We value this feedback, knowing we provided outstanding moments for you and your loved ones. Nothing is more important to us here at SeaGarden Beach Resort. We hope to have the opportunity to host you again in the future.

Warm Regards.

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Reviewed 3 July 2022

Found two bottles of cold, liquid solution in my suitcase after being overweight at the airport. My luggage was left with the guy at the front desk for about 3 minutes, only time it was unaccompanied!

Date of stay: July 2022
    • Location
    • Rooms
    • Service
2  Thank tashiet2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
DMJ SGBR-JA, Marketing at SeaGarden Beach Resort, responded to this reviewResponded 10 July 2022

Dear Tashie T,

Thank you for taking the time to review and provide constructive feedback. We are disheartened to know the visit with us was not to your liking. It is a rarity to read of such, but we appreciate your opinion, and are exploring your concerns. We regret that we failed to meet your expectations. Predominantly, our team is known for taking every step to ensure guest satisfaction is upheld, by providing extraordinary hospitality and service.

Best Regards.

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