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Sandinourhands
Gerpinnes, Belgium

Nice experience here !

4.0 of 5 bubblesReviewed 7 Jan 2020
We stayed here for almost 2 weeks. The hotel is very friendly, well located and has a wonderful swimming pool. One of the most beautiful I have seen! Shop, bar, spa, activities, the hotel offers everything you need. The accommodation is nice. You just have to pay attention to the water cuts (which affects a good part of Guadeloupe and which is therefore not only in this hotel).
Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JMLEBRERE, Directeur at Le Manganao Hotel, responded to this review
Responded 23 Jan 2020
Dear Fany,

We appreciate very much your comments regarding your stay with us.

It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you and we look forward to host you again in our hotel.

Sincerely

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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3 - 8 of 230 reviews
Reviewed 24 March 2019 via mobile

What a great hotel! Everything about it was wonderful. Location is on a great and mostly private beach. Clear, clear water! Breakfast is included. FULL and delicious breakfast...great freshly made omelettes, delicious French pastries, breads, hams, cold cuts. Great coffees and teas. Served oceanfront under the shade of a beautiful covered terrace. Huge and very clean oceanfront pool. Beautiful grounds. Buildings colorful and so well maintained. Rooms so clean and comfortable with porch open to the ocean. Shower has full pressure and wonderfully hot water. Staff so helpful and friendly. Nights so quiet and peaceful. Sky full of stars. Also close to town. Loved it!!

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank npayne2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JMLEBRERE, Directeur at Le Manganao Hotel, responded to this reviewResponded 7 January 2020

Sir / Madam,

We appreciate very much your comments regarding your stay with us.

It is always a pleasure to receive positive feedback and I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you and we look forward to host you again in our hotel.

Sincerely

le Manganao Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

Hotel Manganao could be viewed as a diamond in the rough. It's a sprawling facility that has combined hotel and longer term residential stays. Over the past couple of years the facilities have undergone remodeling. Our remodeled room was a comfortable size for a couple. The bed was comfortable and the bathroom was clean.

The pool area is BIG and well designed. Our friends and their family really enjoyed it. The hotel's beach area is smaller than one might be use to; however, it's coziness makes it easy to stretch out on a chaise without being disturbed. The hotel could probably get a 4.6 to 5.0 rating if the beach was large enough to provide access ti sand or water based activities.

The hotel has a restaurant that is just a few steps away from the pool and the beach. Their drinks and their food are tasty. A good place to have lunch or dinner after taking a break from the pool or the sun.

All-in-all, this a place we will return to on our future visits to Guadeloupe.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
2  Thank The_New_Yorkers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jean marie L, Directeur général at Le Manganao Hotel, responded to this reviewResponded 11 April 2018

Good afternoon

We appreciate very much your comments regarding your stay with us.

It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you and we look forward to host you again in our hotel.

Sincerely


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

Pros: Nice small beach on grounds. That’s about it.

Cons:
- This resort has seen better days. It’s now a depressing dump
- Pillows in rooms are lumpy and uncomfortable
- Breakfast is included, but they ran out of food 30 mins before breakfast officially ended
- The rooms are WAY overpriced. The grounds are huge, so daily maintenance is probably what jacks up the room rates
- The decorative pools in the lobby are gross and cloudy and look great for breeding mosquitos
- The swimming pools were not in working order when we were here

There are much better places to stay for the same price, but you must book months in advance. This is the best we could find at short notice.

Date of stay: February 2018
Trip type: Travelled with friends
2  Thank Stephanie P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jean marie L, Directeur général at Le Manganao Hotel, responded to this reviewResponded 8 February 2018

good fternoon,

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our hotel, please accept, Madam, Sir, our warmest greetings.

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Reviewed 25 January 2018

Place is almost abandoned, service was the worst, rust and dust everywhere, rooms didnt have enough light to read a book, outdoor was also dark on evenings. Located nowhere, nothing to do without car, no shops and life around. Breakfast was interesting experience - some mornings they didn't even have drinking water, only 1-2 different fruits, coffee + some bread, butter and jam. If you wanted cheese you had to ask and you received 1 slice per face. Yes, one slice per person :))) Beach is small and pools dirty. Would be ok for 75€ per night but not for 3 times more.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
4  Thank 790marora
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jean marie L, Directeur général at Le Manganao Hotel, responded to this reviewResponded 30 January 2018

Good morning,

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Your evaluations and comments are precious tools that help us continuously improve our services, particularly in this type of situation.

Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. It will be better to rent a car if you decide to visit the island. We can organise some taxi (request at the desk). The city is located at 5 minutes by car from the hotel.

Again thank you for your comments and hope to convince you, at the next visit, the inconvenience you have known were isolated incidents.

Looking forward to welcome you shortly in our hotel, please accept, Madam,Sir, our warmest greetings.

Sincerely yours

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2017

Pretty sure this hotel finally shut down for good. Thank god. The hotel had posted photos from its prime, which has long since been. My stay was from 08 March - 12 March and it was pretty sad to say the least. The pool was 100% closed, the entire beach front area was abandoned and blocked off. The property is expansive but only a select few rooms were being rented out. The rooms themselves were alright, though we did have a bit of an ant problem. The staff was friendly though, no one ever came to give us fresh towels or more toilet paper. We had to survive on our one roll of toilet paper or else we had to go out and purchase it ourselves. Really? It seems to me that the hotel has finally shut down, which is good. Do not stay here.

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
5  Thank Caitlyn K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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