This resort has pros and cons. For families with young kids, the pools, sports activities (archery, volleyball, etc.) and evening "animation" seemed to be great fun. The grounds are expansive, well-maintained and beautiful with hills and flowering tropical vegetation and beaches. Although a bit dated, we found the rooms clean and adequate.
We had asked for a quiet studio on an upper level and were pleased that we were assigned one of the quietest units at the end of the property (Building 18). It was a long walk from the lobby and parking lot but worth the trek to get well away from the noisy pool area. The studio kitchen was outside on the very large balcony and we enjoyed this arrangement. Evenings on the balcony were very pleasant with the sound of tree frogs beside us and the ocean waves down the hill.
However, some amenities expected for over $200 USD per night (without meals) were missing. The kitchen had no can opener and several of the cooking pots had no lids. We asked for ice-cube trays and were promised that these would be supplied but after 3 requests we gave up. The balcony chairs were uncomfortable and the room had only one dated chair. The TV was small and had only french channels. The twin beds were pushed together and reasonably comfortable.
The white sand beach was pleasant and always had adequate chairs. The main swimming pool was always full of energetic young kids and the adult pool never had any space available. One day, a cruise-ship bus added a crowd of additional guests to the pool and beaches.
It seemed that everyone arrived by rented car - the large parking lot was always almost full at night.
The snack bar near the pool was open until late (10 PM?). They had thin-crust pizzas, fries and barbecue chicken at reasonable prices (for Guadeloupe). The half-chicken BBQ was particularly good value.
We had read reviews that managed our expectations and we understood that this was a "self-catering" arrangement. Maid service was provided only once during the 7 days we were there. A basic small kit of kitchen cleaning supplies was provided and we made it last for the whole week.
We found the staff polite and helpful - I suppose our basic french capability and appreciation for French and European customs helped.
I would say that this 3 star resort is probably ideal for french-speaking families with young children but older couples should look at alternatives in Guadeloupe.
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