The staff here is very welcoming and helpful however we did have a few issues. When I placed our reservations for a sea view room it stated queen or king sized bed. It still states queen or king sized beds when booking. When we got there we were told only queen sized beds face ocean view? Not acceptable but we didn't argue. The hot water is not very hot, the food at Cafe de la Mar is subpar but the Dominican breakfast was delicious. I would love to return but I would need a king size bed and plenty of hot water. Other than that the hotel and grounds are well kept and the staff is just wonderful and very helpful. There was a power outage soon after we arrived and we were about to all be moved to another hotel in Samana but to be honest we did not want to leave the hotel is just so lovely. The power was restored shortly but it was an opportunity to gaze up at the stars without any light pollution! We were offered complimentary massages the next day for the inconvenience. Special thanks to Mercedes for taking the time to take to us about the activities in the surrounding area.
- Official Description (provided by the hotel):
- Nestled between the mountains and the sea, The Bannister Hotel is a wonderful retreat in the Caribbean. This stunning hotel is a member of the elite collection Small Luxury Hotels of the World, focusing on good taste, high quality, tranquility and splendor. It features 30 finely-decorated suites with outstanding views, along with a variety of amenities and impeccable service.Leave your worries behind, let the warm breeze fill you with tranquility, and enjoy a place which will fulfill your needs and indulge your desires. ... more less
- Reservation Options:
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