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Catalonia Bavaro Beach, Casino & Golf Resort
Ranked #58 of 110 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersPlatinum level
Mississauga, Canada
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Amazing!!!”
5 of 5 bubbles Reviewed 27 February 2012

I would definitely do Catalonia again! It was a resort which had a lot to do. The staff was really great. The food had a nice selection. My fiancee and I had a great time, we would def. take the family next time.

Room Tip: Make sure you map out where you would like your room to be there was a lot of walking back and forth...
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  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank LISA K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cataloniabav, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review, 5 March 2012
Dear Guest,

We certainly enjoyed reading your review and would like to thank you for your kind words.

As a company that prides itself on customer satisfaction, we appreciate knowing that we met your expectations.

We will be delighted if you give us another chance by counting again with their presence in our Catalonia Hotels, so that we may prove that 100% Guest’s satisfaction is our main goal.

Receive warm regards from all our staff.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9,656 reviews from our community

Traveller rating
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See reviews for
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4,055
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32
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (893)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Hinton, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 23 February 2012

We stayed at the Catalonia from feb 2-16th with our 5 yr old daughter. It was good. The food we had no complaints. Great food and good variety. One thing I really was Impressed with was hand sanitizer every time a person was to go eat they offered hand sanitizer to everyone. The rooms are ok we stayed privileged which I feel is worth the few extra dollars. Better location of rooms you always have clean beach towels and the decor is more updated. As for the room cleanliness they were not we had a really nice maid but she was not a good housekeeper. Our floor was washed once in 2 weeks and our countertop in the bathroom was never washed. The shower has a dumb set up. Its small and dark. This hotel caters to Europeans so if you enjoy rude pushy people Catalonia has a lot of these people. Also Catalonia deals with a radio station called chin and every few weeks they bring in a few hundred people of a certain nationality for instance while we were there Italians were there. I think this is unique however they cater to just the nationality while there. They have special shows every night which are private functions which in return leads the other guests to a really boring evening until 9:30-10:00 pm at night when the show starts at this point you are ready for bed. In all it was an ok place you could probably find a better hotel for the high price you pay to stay here. Ok beach. Pretty good pool with lots of shaded areas.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
10 Thank Peak_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cataloniabav, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review, 5 March 2012
Dear Client,

Thank you very much for your comment; it will really help us to improve our service and areas. We are trying to give the best service possible, and we will solve each request.

Hopefully give us another opportunity to provide the best service.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 22 February 2012

After reading reviews I was a little concerned, but it's not nearly as bad as some people make it seem. It's all what you make of it people
Rooms:
We stayed in the privledged room king size bed, are room was good. We had fresh beach towels every evening delivered to the room. Fridge was fully stocked every morning. The maids were great! We did have one big issue and found a cockroach our second night there, thankfully only one! And yes like everyone says the pillows are very lumpy but I always take my own anyways.
Food:
The buffet food for breakfast was good, fresh eggs and crepes everyday. We never ate there for lunch, the evening buffet luckly we only had to eat there twice and was not impressed either time. We basically stuck to the pasta. For lunch we ate at the pool buffet once which wasn't great either. We then stuck to the snack bar which had excellent pizza and rotissere chicken as well as fries, and nacho and cheese.We got 5 al' cartes and used them all since the buffet wasn't any good. In order we liked the Japanese, Steakhouse (we went twice), Italian and then Mexican. We also order room service a few times and the pizza was excellent as well.
Pool:
Faily big pool, clean and nice. We only spent one day there as there wasn't much privacy as everyone is jammed in there and can be hard to even find a chair. Good slushie drinks!
Beach:
We spent most days here, beautiful!!! Huge beach, soft and clean. They are really good about cleaning the seaweed and we stayed at the far left side and there was none in the water. Always could find chairs but if you wanted a hut you had to be up by 7am to reserve one. There is signs everywhere saying no reserving but everyone does it so you mise well join in. The only thing I didn't like about the beach was the bar didn't have slushy drinks, they would just throw some ice in it but oh well stil tasty!
Grounds and Staff:
Very well kept, always staff out working. Staff was friendly and never had any issues.

Overall we had a great trip, like I said all what you make of it. Really how can you have a bad time in a place like that!!!
The Bad

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cataloniabav, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review, 7 March 2012
Dear Valued Guest,

Thank you for the favorable review you gave to our hotel. We are pleased that you found Catalonia Bavaro as a holiday destination.

We certainly enjoyed reading your review and would like to thank you once again for your kind words.

Receive warm regards from our team.

Cordially,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Massachusetts
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 19 February 2012

We just returned from a week at Catalonia Bavaro, Feb 11-18-2012 and were somewhat disappointed. We have traveled many times to various Carribean islands and this was our second trip to Punta Cana (first resort was excellent)

There were many good qualities to this resort-location,price,beautiful beach,clean rooms,nice grounds and friendly staff, and Jet Bue direct flights from Boston.

Where this resort fell way short was in the food and dining arena. We don't expect 5 star dining in an all inclusive setting, but was very disappointed in most aspects relating to food.

The meats (beef and pork)were barely (and sometimes not at all) eitable. I don't know if it was the low quality of the meats or the preparation. The chicken, pizza and pastas were OK.

Breakfast was good, as it was made to order, however there was never enough bacon cooked (always empty), and pastries were excellent.

The complex appeared at capacity (it was Italian winter picnic vacation/conference), and there were time where there were not enough plates and cups to serve the patrons in the main dining hall. There was only 1 toaster to serve the entire main dining facility.

The specialty restaurants were just OK, a break from the buffet, but quality still fell short. I personally did not understand the requirement for long pants for the men, when a nice pair of shorts looked better than a pair of jeans.

We are in early 60's and we felt like one of the young crowd, and one of a few guests that spoke english (neither good nor bad, just an observation). Resort was a bit isolated from other resorts on the beach. You could not walk a great distance in either direction before you ran out of walkable beach.

We may return to Punta Cana at some time, but will do a bit more research on Trip Advisor to find a more desirable facility.

Room Tip: "Privileged" designation did get you rooms closer to the beach--only advantage
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
15 Thank HtheH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cataloniabav, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review, 7 March 2012
Dear Guest,

Thank you for choosing Catalonia Bavaro Resort as your destination for vacation.

The problems that you mentioned have been brought to our attention. While the lack
of service you experienced is unusual and not the standard
of our hotel, we are sorry for the inconveniences and annoyance we may caused.

We hope that you will give us another chance to serve you.

Sincerelly,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Oak, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 February 2012

This was our first stay at a Catalonia Hotel. The overall layout of the facility was very nice. The staff for the most part was very helpful. The food was ok for buffet food. The a la carte restaurants had very tough meat so we actually preferred the buffet to choose vegetables and fruit with the meals. The rooms were very cleaned and we always had clean towels and stocked refrigerator. We had a Privileged Suite with oven view, although the ocean view was difficult to see. Would have been just as happy paying for the garden view in the same villa. The location of the Villa was perfect as it was near the beach, away from the traffic at night, but a a comfortable walk from entertainment, restaurants and bars. The beach was fantastic, spacious and clean, and the pool accommodated many people. Overall, very good vacation.

Room Tip: We were a little disappointed in the ocean view room. I would have paid less for the garden privile...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cataloniabav, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review, 7 March 2012
Dear Guest,

It is a pleasure to know about your stay with us. Thank you very much for your comments. We were pleased providing you an excellent service and to know that you liked much.

Thank you for taking the time to express your concerns and help us in the quality processes we have.

Receive warm regards from all our staff.

Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Catalonia Bavaro Beach, Casino & Golf Resort

Property: Catalonia Bavaro Beach, Casino & Golf Resort
Address: Playas De Bavaro | Cabeza de Toro, Punta Cana 2062, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Casino Hotel in Punta Cana
#41 Family Hotel in Punta Cana
#47 Romantic Hotel in Punta Cana
#51 Top resorts Hotel in Punta Cana
#52 Luxury Hotel in Punta Cana
#52 Spa Hotel in Punta Cana
#54 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Catalonia Bavaro Beach, Casino & Golf Resort 4*
Number of rooms: 711
Official Description (provided by the hotel):
A magnificent hotel resort with exclusive, white sandy beaches, crystalline Caribbean waters, palm trees lining the coast and abundant vegetation throughout the complex. Coral reefs along the beach allow guests to enjoy the rich marine life of the Caribbean Sea. It is located in Playa Cabeza de Toro (Punta Cana), one of the best beach areas in the Dominican Republic. The complex is situated 20 km from the International Airport of Punta Cana and 47 km from Higuey. ... more   less 
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Also Known As:
Catalonia Bavaro Beach Hotel
Catalonia Punta Cana
Catalonia Bavaro Beach Golf & Casino Resort
Catalonia Bavaro Punta Cana
Punta Cana Catalonia Bavaro
Catalonia Bavaro Beach Resort
Catalonia Bavaro Resort Punta Cana
Catalonia Hotel Punta Cana
Catalonia Resort Punta Cana
Catalonia Bavaro Hotel

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