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    Reviews (735)
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    All reviewsdeveloped worldfamous maleconrooms are basicshower headbuffet breakfastmarioculture
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    8 - 13 of 735 reviews
    Reviewed 5 December 2017

    The lobby of the Hotel Vedado is very nice. Small bar area has live music nightly. The pool is clean, but because it's between two buildings it only gets afternoon sun. Rooms are basic and old. Paint and minor renos of the rooms would help greatly. The location is close to everything, shopping, transportation, restaurants. Only a 5 minute taxi ride to old Havana. Nana Cafe around the corner is a very good and inexpensive place to eat. If you need any help with this I highly recommend talking to Leonardo. He is security/concierge and can usually be found at or near the lobby entrance. He's personable, speaks English, and know the city well. Lee & Michelle

    Room Tip: We had a room at the front facing the street. A bit noisy but had good views.
    • Stayed: November 2017, travelled as a couple
      • Value
      • Rooms
      • Service
    2  Thank LeeAtMexico
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 26 December 2017

    Dear Customer:

    We have received your response and we have sent it to the whole team. We appreciate your comments about the hotel, but we assume it as an opportunity for further improvement. Our team strives to improve every day always thinking about it clients.

    Thanks for the comments and we assure you that the next guests will find a better hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 November 2017

    Stayed here as part of an educational tour so not sure how much this cost. I had a satisfactory stay. The hot water worked when I needed it, we had a nice balcony with a view though couldn't go outdoors, the TV had many channels including BBC news, we could open the window for fresh air and there was a live band that played every night in the lobby. Breakfast was included so enjoyed the made-to-order eggs. Located around the corner from a famous jazz club and Old Havana was less than 10 minutes taxi drive away. Only complaint was that we were only given one key to room so had to coordinate with roommate to access if one of us had to go out.

    • Stayed: October 2017, travelled with friends
      • Value
      • Location
      • Service
    2  Thank mcmusgro
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 19 November 2017

    Dear guest,
    We really appreciate your comments, and we let everybody knows about them. You can be sure that we will do the best to improve our key service. We are planning to change this metal key for magnetic ones, so this problem will be solved in a few weeks.


    Best regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 November 2017 via mobile

    This hotel might be ok for you on a Cuban standards. Many tourists and business people visit the hotel, but in general is not what I expected.
    Cuba is so expensive specially hotels add taxis but this hotel for a hundred dollars a night should be much better. Is more like a 40 dollar service.
    Location is good. Near the malecon and vedado is a nice zone in la Habana. Reception is slow and not American standards friendly.
    Rooms are old and dirty. During a 2 night stay I had to kill three baby cockroaches.
    Amenities consist in a little bottle of shampoo and another one of shower gel. Algo two mini soap bars.
    First day en hot water, warm? Nope. Lukewarm? No.
    Second day we did have warm water.
    The included breakfast is ok, variety and flavor. Juices are awesome.
    The restaurant is nice for dinner es lunch and food is not expensive. For 12 dollars you can have a very nice dinner.
    The lobby and bar area is nice. You can watch the soccer games and have a beer. By the way, beverages are too expensive in the hotel.
    Pool area and grill place are very nice.
    Generally in cuba they have lack of many things. You can go to 3 or 4 stores and not find any bottles of water. Same happened in the hotel when you ask for some beverage or dish and you might find out that they don't have it.
    Mattress is very uncomfortable and the sheets are low quality.
    You'll find a 32" TV with a good variety of chanels in manu languages.
    I wouldn't come back to this hotel, there are many options in cuba

    Stayed: November 2017, travelled on business
    2  Thank Febolinho
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 5 November 2017

    Dear Customer:

    We have received your response and we have sent it to the whole team. We appreciate your comments about the hotel, but we assume it as an opportunity for further improvement. Our team strives to improve every day always thinking about it clients.

    Thanks for the comments and we assure you that the next guests will find a better hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 30 October 2017

    Sadly, Havana hotels generally seem to be running about double the price of a similar quality hotel anyplace else. While not strictly icky, this hotel is certainly not worth the hundred bucks they feel they can charge if you walk in. The best deal is to shop the internet, pre-book at the best possible price and bite the bullet on quality. In our experience, private homes were far and away a better deal, though difficult to pre-book. A fair solution might be to stay the first night or two in a pre-booked hotel and walk the streets to find a good private stay, as we did. Many beautiful old homes have signs out front advertising rooms for rent, and the money goes to local people.

    Stayed: October 2017
    Thank CaboSanLucasCocinera
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 5 November 2017

    Dear Customer:

    We have received your response and we have sent it to the whole team. We appreciate your comments about the hotel, but we assume it as an opportunity for further improvement. Our team strives to improve every day always thinking about it clients.

    Thanks for the comments and we assure you that the next guests will find a better hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 October 2017

    We stayed at the Hotel Vedado for a week as part of a tour package. The rooms were clean, the air conditioners however were marginal. The hotel staff was very friendly, all of them at every level. The highlight was the lobby bar in the evenings where several different bands played. Cuba is trying to bring its tourist industry to modern standards, but still has a way to go. Our advice is to 'go with the flow', overlook the small things, and just enjoy your stay. Location of the hotel was great however.

    • Stayed: May 2017, travelled with friends
      • Value
      • Rooms
      • Service
    Thank kennethsY7291WH
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 5 November 2017

    Dear guest,
    We appreciate your comments and you can rest assure we are working on your suggestions to improve our services.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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