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“Havana from Mexico”
Review of Hotel Vedado

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Hotel Vedado
Ranked #68 of 80 Hotels in Havana
Reviewed 8 December 2017

Really liked the Hotel Vedado. I mean we travel around Mexico so do not expect much anyway. It has a good location and a decent breakfast. Hot water was good and services were available for tours, taxis etc.
We arrived late Sunday night and as we were worried about having Cuc available we asked to exchange Mexican Pesos for local currency. I had done much research on the exchange rates there and when the Gentleman behind the desk told us the Hotel policy was to charge what the going rate was we believe him.
Turned out he probably made about four hundred dollars off of the eight of us.
Sad to be so stupid but you have to trust your hotel right? Anyway next day I checked at the National Hotel (which has a legal exchange) and got the rate that I thought we should.
Vedado rate was 23.5 to one and National rate was 19.1. Found this to be true elsewhere also.
Elsewhere we found Cuba to be very interesting, a lot of negative propaganda towards the USA in the Museum De Revolution. True or not, who knows.
Another opinion is that the double standard currency makes it pretty expensive. Cab ride that I pay ten cuc for locals pay 1 maybe, and on and on every where you go.
Good luck when you go but be careful.

Room Tip: The pictures show a double room, appear,s to be two single beds. Our friends just pushed two togethe...
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  • Stayed: December 2017, travelled as a couple
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1  Thank islandbum2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 3 weeks ago

Dear Customer:

We have received your response and we have sent it to the whole team. We appreciate your comments about the hotel, but we assume it as an opportunity for further improvement. Our team strives to improve every day always thinking about it clients.

Thanks for the comments and we assure you that the next guests will find a better hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 715 reviews

Reviewed 5 December 2017

The lobby of the Hotel Vedado is very nice. Small bar area has live music nightly. The pool is clean, but because it's between two buildings it only gets afternoon sun. Rooms are basic and old. Paint and minor renos of the rooms would help greatly. The location is close to everything, shopping, transportation, restaurants. Only a 5 minute taxi ride to old Havana. Nana Cafe around the corner is a very good and inexpensive place to eat. If you need any help with this I highly recommend talking to Leonardo. He is security/concierge and can usually be found at or near the lobby entrance. He's personable, speaks English, and know the city well. Lee & Michelle

Room Tip: We had a room at the front facing the street. A bit noisy but had good views.
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  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank LeeAtMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 3 weeks ago

Dear Customer:

We have received your response and we have sent it to the whole team. We appreciate your comments about the hotel, but we assume it as an opportunity for further improvement. Our team strives to improve every day always thinking about it clients.

Thanks for the comments and we assure you that the next guests will find a better hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017

Stayed here as part of an educational tour so not sure how much this cost. I had a satisfactory stay. The hot water worked when I needed it, we had a nice balcony with a view though couldn't go outdoors, the TV had many channels including BBC news, we could open the window for fresh air and there was a live band that played every night in the lobby. Breakfast was included so enjoyed the made-to-order eggs. Located around the corner from a famous jazz club and Old Havana was less than 10 minutes taxi drive away. Only complaint was that we were only given one key to room so had to coordinate with roommate to access if one of us had to go out.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Service
2  Thank mcmusgro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 19 November 2017

Dear guest,
We really appreciate your comments, and we let everybody knows about them. You can be sure that we will do the best to improve our key service. We are planning to change this metal key for magnetic ones, so this problem will be solved in a few weeks.


Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

This hotel might be ok for you on a Cuban standards. Many tourists and business people visit the hotel, but in general is not what I expected.
Cuba is so expensive specially hotels add taxis but this hotel for a hundred dollars a night should be much better. Is more like a 40 dollar service.
Location is good. Near the malecon and vedado is a nice zone in la Habana. Reception is slow and not American standards friendly.
Rooms are old and dirty. During a 2 night stay I had to kill three baby cockroaches.
Amenities consist in a little bottle of shampoo and another one of shower gel. Algo two mini soap bars.
First day en hot water, warm? Nope. Lukewarm? No.
Second day we did have warm water.
The included breakfast is ok, variety and flavor. Juices are awesome.
The restaurant is nice for dinner es lunch and food is not expensive. For 12 dollars you can have a very nice dinner.
The lobby and bar area is nice. You can watch the soccer games and have a beer. By the way, beverages are too expensive in the hotel.
Pool area and grill place are very nice.
Generally in cuba they have lack of many things. You can go to 3 or 4 stores and not find any bottles of water. Same happened in the hotel when you ask for some beverage or dish and you might find out that they don't have it.
Mattress is very uncomfortable and the sheets are low quality.
You'll find a 32" TV with a good variety of chanels in manu languages.
I wouldn't come back to this hotel, there are many options in cuba

Stayed: November 2017, travelled on business
2  Thank Febolinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 5 November 2017

Dear Customer:

We have received your response and we have sent it to the whole team. We appreciate your comments about the hotel, but we assume it as an opportunity for further improvement. Our team strives to improve every day always thinking about it clients.

Thanks for the comments and we assure you that the next guests will find a better hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

Sadly, Havana hotels generally seem to be running about double the price of a similar quality hotel anyplace else. While not strictly icky, this hotel is certainly not worth the hundred bucks they feel they can charge if you walk in. The best deal is to shop the internet, pre-book at the best possible price and bite the bullet on quality. In our experience, private homes were far and away a better deal, though difficult to pre-book. A fair solution might be to stay the first night or two in a pre-booked hotel and walk the streets to find a good private stay, as we did. Many beautiful old homes have signs out front advertising rooms for rent, and the money goes to local people.

Stayed: October 2017
Thank CaboSanLucasCocinera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVedadoStJohns, Director Comercial at Hotel Vedado, responded to this reviewResponded 5 November 2017

Dear Customer:

We have received your response and we have sent it to the whole team. We appreciate your comments about the hotel, but we assume it as an opportunity for further improvement. Our team strives to improve every day always thinking about it clients.

Thanks for the comments and we assure you that the next guests will find a better hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Vedado

Address: Calle O e/ 23 y 25 | Vedado, Havana 10400, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant
Hotel Style:
Ranked #68 of 80 Hotels in Havana
Price Range: €55 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Vedado 3*
Number of rooms: 291
Official Description (provided by the hotel):
The complex is located in the Vedado area, 25 km from Jose Marti International Airport. Only 200 meters from Havana seafront and close to La Rampa, a major artery of the city that agglomerated different ministries, banks, galleries, shops, craft fairs, Night Centres, Restaurants, Airlines Offices, etc. It has 291 rooms. It has two restaurants to the open letter from 12 am to 12 pm, and two restaurants open buffet (breakfast and dinner) from 7:00 am to 10:00 pm. It also has a cafeteria open 24 hours and two lobby bar also 24 hours. It has two pools with snack bar, open daily from 10:00 a.m. to 6:00 pm, a gym with sauna and massage service (11:00 a.m. to 8:00 pm), Medical Services and Business Center serviced and WIFI INTERNET. Also has a Tourism bureau for selling excursions, and two souvenir shops. Do not have service for the disabled. ... more   less 
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Also Known As:
Vedado Hotel Havana

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