The hotel is placed in the embassy areas, nice and bright .
the breakfast experience is essencial but with a good variety and quality of food.
Room are very spacious and a balcony , make you feel even more confortable and free.
Unfortunately, even if the premise was very good....sometimes the disorganization take control; we had few problem with water service in the room, problem with the local internet cards, problem with hot water and room conditioning....apart from this the lounge bar is open 24h and a nice and clean swimming pool make us feel very welcome.

We spend 2 nights at this location in October. The grounds were what I would expect of a Sheraton, clean, modern rooms, very nice pool. There was a bar poolside that was closed and empty. Lucky for us we had brought drinks and snacks with us. The restaurant in the front lobby basically served penne or ham and cheese sandwiches. We tried both, the portions were small and laughable. The breakfast buffet was horrible, no beyond horrible. The food combinations in the buffet trays were not fit to feed the farm animals. We were able to get a ham and cheese omlette and toast. They asked me if I wanted 1 egg per omlete? Umm, no! There were zero Cuban food selection, nor did they offer Cuban coffee, it was a disaster. There is a nice restaurant across the street from the hotel that had delicious food, we discovered it our last night. If I had to go back to Havana I would look for better options.

I work for the hotel business so I know how hard is to keep a hotel clean and up to date. The hotel is undergoing a renovation, and where is done it will be very nice. The staff is very nice and helpful. The AC was not working in my room and they switched rooms right away. Restaurant was wonderful! Arroz con pollo! The best! Pool was clean. Lobby area needs attention. but like I said before, they are renovating. Thank you for everything and keep up the good work!