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    Reviews (1,783)
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    Show reviews that mention
    All reviewsoldest hotelrooftop barold havananational theatrecuban musicbeautiful buildingfantastic locationplenty of hot watercalle obispocentral havanaold carshabana viejagrandeurmusiciansplugscapitolioplumbing
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    51 - 56 of 1,783 reviews
    Reviewed 30 July 2017

    We had one night to enjoy Havana and this hotel did not disappoint. The only criticism we would have would be the plumbing / water pressure, but understand that this is an old building. The appearance, service and location are all very good and the rooftop terrace bar allowed us to enjoy the atmosphere well into the night. If anyone was booking an independant visit / looking to explore Havana on their own terms, this hotel is definitely worth checking out.

    • Stayed: July 2017, travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Alpharooms
    Thank alexanderdavidson
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Hotel I, Director de Relaciones Públicas at Hotel Inglaterra, responded to this reviewResponded 16 August 2017

    Dear alexanderdavidson:

    Thanks a lot, in first place for choosing us for your stay in Havana and also for the time spent in writing this wonderefull review about our hotel.
    Our apologies for any inconvenience during your stay.
    We just wish and would like that you return to our hotel and make this hotel your favorite in Havana.
    We thank you again, please if you are planing to come back just let us know to the email provided.

    Best regards,

    Ania Mastrapa Pérez
    Relaciones Públicas
    Hotel Inglaterra
    rrpp@gcingla.gca.tur.cu

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 25 July 2017 via mobile

    Very busy hotel that offered outdoor eating and drinking for tourists and locals. A band came along and did a small set while we sat watching the different people from many cultures go by. Drinks were reasonably priced with outdoor waiter service.

    Didn't stay in the hotel so can't comment on anything other than the outdoor eating area. Great people watching spot!

    Stayed: July 2017
    1  Thank Denise H
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Hotel I, Director de Relaciones con Clientes at Hotel Inglaterra, responded to this reviewResponded 12 August 2017

    Dear Denise H:

    Thanks for let us know your oppinion about the hotel. We hope that next time you choose us for your stay in Habana.

    Warm regards,

    Ania Mastrapa Pérez
    Relaciones Públicas
    Hotel Inglaterra
    rrpp@gcingla.gca.tur.cu

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 July 2017 via mobile

    The place is old, tired and needs a good clean. But the service was great and the cocktails were good value considering how totally alcoholic they were! It was an experience, to say the least. Wouldn't see the need to go again.

    Stayed: July 2017, travelled as a couple
    1  Thank theCovMuddies
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Hotel I, Director de Relaciones Públicas at Hotel Inglaterra, responded to this reviewResponded 12 August 2017

    Dear theCovMuddies:

    Thanks for sending us your comments. We will take it in account to continue improving our services.
    Please accept our apologies for any inconvenience during your stay.
    We are the one who need you come back again and give us the opportunity to change your mind.

    Receive a warm greeting,

    Ania Mastrapa Pérez
    Relaciones Públicas
    Hotel Inglaterra
    rrpp@gcingla.gca.tur.cu

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 27 June 2017

    First the good news..
    This is a classic hotel in a great location, probably the best location in the city, right on Central Park and next to the Grand Theater and the Capitol and Floridita bar.
    The morning breakfast was very good and the rooftop bar had a great view.

    The rooms are average. Mine was quite small, but certainly OK. There was, however, a bit of a sewer smell in the bathroom from time to time. Bed was OK, air conditioning worked very well.

    The bad...
    The service was terrible and the front desk were rude and mean. Everything got answered with a "NO." Can I change money?...No. Can I have a remote control for the TV?....No. Can I buy an internet card?....No.
    No explanations, just No.
    They also charged me more for the mini-bar fee at checkout. The numbers they showed me looked like they just made them up. It was easier to just pay it than to try to argue with them. They just don't care. I did get my TV remote after several days of asking.

    • Stayed: June 2017, travelled with family
      • Location
      • Sleep Quality
      • Service
    1  Thank jsmeding
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 25 June 2017

    We stopped off here for a final drink in Havana before we headed off for the coast. The drinks menu looked promising but we found the first two or three things we wanted to order were not available.

    We ended up ordering a couple of Mojitos, phew thankfully they did have mint and Rum! They had a reasonably priced menu but not sure that they would have had everything they were promising. Great bar area out the front to people watch the going on in the central park.

    • Stayed: May 2017, travelled as a couple
      • Service
    1  Thank NorthernHeatseeker
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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