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6 - 11 of 254 reviews
Reviewed 26 February 2017

We only had one problem with this hotel. The security guard at the entrance that books guests taxis only let you use two blue old cars which charged double the price of a taxi you can pick up in central Havana. There was 5 of us and he said 5 seater taxis doesn't exist but they do they are yellow ones. The food here is basic but ok however they often ran out of things on the menu, drinks are good well priced. This hotel is quite far away from central Havana but a good choice if you wanted something cheaper. It should only cost you 10 CUC to get into town more than that and you are being conned.

Room Tip: The best rooms are at the front of hotel as they have a sea view balcony. Room 401 is a good room with a view.
  • Stayed: February 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank 761suzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017

Overall, it met our needs for a group travel experience.Rooms generally were clean,has a internet cafe,and free breakfast.We did not have high expectations and from that perspective, we were not disappointed.

  • Stayed: January 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank huculab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2017

Room was spacious and had a safe to leave valuables and docs. Breakfast buffet was perfectly fine. staff was really helpful and kind, even when I had problems with my card, they assisted immediately. Poolside area spacious and comfortable. Next door restaurant a plus if you don't want to take transport to your dinner.

  • Stayed: January 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank alex6006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2017

The hotel was not as bad as I thought after reading the last reviewer.Taxi from airport to hotel was 35 pesos.Hotel to Old Havana taxi was 25 pesos.Booked a weekend to Havana and booked hotel kohly thru booking.com,as all hotels were full.Hotel is far from all popular sites thatare located in Old Havana ,near the cruise ship port.Taking a cab to old havana every day gets costly.The free shuttle that is mentioned is not true.No shuttle.My room price included free full breakfast. The drinks in hotel were cheap.Mojito 2 pesos,Beer 1.5 pesos.We ordered pizza 4pesos and i said ordered NOT EATEN.HORRID.!! Stay away from the that.We did not eat in hotel except for the free breakfast.Dinner we walked down the street to a restaurant Casa Blanca,will review that later.Hotel Food--breakfast--abundant and a variety,fruit,cereal,cold cuts,coffees,fresh made eggs to order.. buffet style breakfast and tasty and free and worth it.Pizzeria---fotos of food on the wall is not what you get..so please dont order from there.Had the flan in the pizzeria and was thick and creamy and delsih.ROOM---walls/door very thin and can hear people talking/laughing in lobby.I was on 5th top floor.Bed was comfy..pillow was not.Room was comfortable for a cuba hotel and nice for a 3 star.Better than expected.Hot water,fresh towels and sheets daily.Had small shampoos,condtioner,lotions too.NO HAIR DRYER though,just fyi.Had nice a/c also.My room had no bad smell,yet my sisters adjoining room had very strong mold odor. Adjoining door between rooms.Rooms have balcony and chairs .Staff friendly.

  • Stayed: January 2017, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank LALA-LAND33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2017

Stayed Dec 2016. Made reservation on Bookings. Tried and succeeded to charge an additional $190 upon arrival on top of $166/night already paid for bad room, horrible mattress, old out dated facility that was not near any attractions in Havana. Surely staff, bad food in restaurant, poorly run. Further insult on the exchange Rate - totally screwed us.
Far better options are Casa Particular in Old Havana. ($50 to $100/night) in great location. Lively, no 10CUC cab rides. Music and warm people everywhere.

Room Tip: Choose a good room elsewhere!!! Like in Old Havana. Far away, smelly, thieves at ready. Only place in Cuba I felt unsafe.
  • Stayed: December 2016, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank chrisspeicher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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