We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (407)
Filter reviews
407 results
Traveller rating
62
81
93
66
105
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
62
81
93
66
105
See what travellers are saying:
Selected filters
Filter
Updating list...
16 - 21 of 407 reviews
Reviewed 7 May 2017

We were sailing to Cuba and ran into heavy weather. This caused us to divert and we were unable to make our reservation here. After contacting Elvoline, it was suggested that we send an email to explain our circumstances and request a refund. This was done but the hotel refused any reimbursement nor did it give any options or partial reimbursement. Nothing. $346 pffft,gone. Will not be staying there on next trip to Cuba. Nor will I ever recommend it.

Date of stay: May 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Barbara M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 May 2017 via mobile

The hotel is all inclusive, the buffet is very nasty, if you don't go when the door open you don't find any food. The staff is very unhelpful .the bathtub very dirty with hairs, gums. The blanket smells urine

Date of stay: April 2017
Trip type: Travelled with family
2  Thank nixce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 March 2017

We stayed here during our trip in the Miami-Havana race and the race along the Malecon. Mid March 2017

Overall it was a very good experience.

Great: The people were very gracious and helpful. View from balcony was very nice. Distance to the boat was great.
Room was clean and well maintained.
Poolside was great!

Good: The buffet was good. Food was fresh, there were areas to get some customized items such as omlets or meat selections.
The bartenders at the pool were fun
There was nightly entertainment at the pool side (granted this was not very elaborate) which was a nice addition.
Easy access to downtown Havana via Taxi. This was usually $20 CUC on the way there and $30 CUC on the way back (less people wanted to travel that far from downtown with their cab) We did not do the free bus so can not comment on this.
Cellphones worked on Verizon.

Poor: As others had stated at times the room smelled of septic gas. We learned this was from a drain in the bathroom, once covered with a wet towel problem was solved. While this was not ideal it is certainly not a deal breaker.
Internet was not reliable, but when it went out here it was also out in Havana.

Overall I would definitely stay here again. It is what it is, which is a 3 star all inclusive in a country that has not had a lot of development. If this is your expectation you will be very pleased. If you want to spend a lot more and get more, perhaps you will want to stay in the downtown.

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank CedarRidgeTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 March 2017

We stayed here in March with our school band trip. The hotel had a beautiful pool and sits in a nice Marina near Havana. I liked the main restaurant which has a wonderful breakfast with made to order omelettes . Lunch had hamburgers and a terrific bbq. Dinner had seafood and vegetarian offerings. At night they had dance troupes and bands performing. They are renovating the hotel currently . I have stayed in 4 star hotels in Havana and this was better and half the price. If you don't like your room, let the front desk know and they will switch your room. You need to have an open mind: use this place as a base and return in the early evening . Then you will be fine.

Room tip: overlooking the harbour
Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank travel4free
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 March 2017 via mobile

If you have an open mind it is a great place to stay, food and staff was nice view of canal was nice and it was pretty clean, if you're closed minded and only there for luxury you might hate it but the pool and rooms were nice

Date of stay: March 2017
1  Thank Kiana M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews