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34 - 39 of 4,996 reviews
Reviewed 25 January 2023 via mobile

We stayed here a couple days before a cruise. Great place to stay not far from the cruise port. Room was nice with a lovely view. Beach was nice, pool area was good, the bar in the evening was just okay. It would have been nice to come in after a late flight and grab a drink down by the pool area.

The hotel assisted with arranging a private tour and transfers. That worked out really well. Thank you for that. It took away the worry of how to get around. Caleb (our driver) was awesome!

I would recommend this hotel for a couple nights.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank snowchick2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 January 2023

The hotel was adequate at best. There was supposed to be a coffee maker in the room. there was not. we asked for one and one was delivered but it did not work and we did not get another one. the "amenties" were laughable. this was so unexpected of a Hilton.

However the worst of it was that there were three restaurants, each one more expensive than the next. we opted for the bar/restaurant and after waiting 50 minutes got an unedible hamburger(I'm still not sure what the meat was) and fries with so much pepper on them you couldn't eat them and a plate with three ribs on it. 2 beers and this unedible dinner later cost us $60 US dollars. absolutely ridiculous.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Bernadette W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 January 2023

We had previously dined here for lunch and this time we ended our two week trip with two nights here on points in a panoramic view king suite. After reading some reviews it actually exceeded our expectations with the views, the beach and the South coast location being the pluses.
It is a large property so there is a less personable feel to the staff and while all was clean it, like many, is in need of an upgrade.
We did notice that almost every major airline crew stays here on their stopovers.

Room tip: Corner rooms on high floors
Date of stay: January 2023
    • Sleep Quality
    • Rooms
    • Service
Thank IrishFan-80
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 January 2023

We found ourselves at the Hilton having booked via booking.com to find that upon arrival, the hotel was fully booked. Samara and Stefan at reception called every hotel in the region to find us somewhere to stay. It was that or the street and it happened to be the busiest time of the year for the island. If it hadn't been for these two incredible humans, we would have been on the street all night as the airport wasn't able to let us back in. The final call from Samara to a hotel with just one room left was our savor. Thank you x

Date of stay: January 2023
    • Service
Thank laraway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 January 2023 via mobile

The majority of staff are very pleasant and happy, and cannot do enough for you. The exception are the staff at Reception who are rude, curt and not very helpful. Someone needs to teach them how to smile. Also, need more staff at reception - there is always a long queue.

I was lied to by reception staff. I asked a few times about the possibility of a late check out on the day of my departure. I kept getting told to come back and ask again. I did ask again at 7am on the day of departure, only to be told that the hotel was full and that no late check outs were available. BUT, while sitting in the lobby area that afternoon, I saw 2 separate couples check out between 1pm and 2pm (I had to vacate at 11am!)- I then checked online whether the hotel was indeed full - it wasn’t, it showed availability. Not impressed !

Food is a bit hit and miss. ‘The Grill’ was very good and I would recommend. The buffet breakfast at ‘Lighthouse’ is not the best. The freshly cooked omelettes are good, but the other food is not hot (barely warm).

This is a large and impersonal hotel. Perhaps ok for a couple of days pre or post cruise, but not for a holiday in itself. There are much better places to stay on Barbados.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank X2782LXCheshire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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