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Reviewed 30 November 2022

Recently stayed five days at this Hilton property. There are some minor maintenance issues but nothing to spoil your vacation so do not be put off by the negative reviews. I am sure they are being addressed in an orderly manner after some very difficult years of COVID where world travel was affected. Food and drink are a bit on the expensive side when compared to international standards but Barbados is known as an expensive island so once you do your research you should not be surprised with prices on the island.
The property is well designed that all rooms have some water view.
All the staff, Check in, bar, restaurants, pool, housekeeping shops etc that we interacted with were very friendly and pleasant. They all appeared to be genuinely happy having you as a guest.
Large well kept pools, many loungers and umbrellas available on the beach. Pool and beach towels always available. All in all it was a great stay. Stayed in room 575 which had great view of the pools , beach and ocean.
Will definitely stay here again on our next visit to Barbados.

Date of stay: November 2022
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Thank Robert T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hilton Barbados Resort, Sales at Hilton Barbados Resort, responded to this reviewResponded 2 December 2022

Robert, thank you for your detailed feedback which will be quite valuable in measuring our overall performance and will go a long way in helping us to improve the quality of product we offer. From the excellent service provided by our wonderful team, to our comfortable rooms with amazing views, Hilton Barbados Resort is the ideal location for a relaxing vacation and from your comments you enjoyed the experience. We hope to welcome you back soon.

Sincerely,

Allison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2022

We stayed her on a organised even which most of the people staying during my time where attending that event.

Check in was easy but was not good that we had to put a huge charge on our credit card as a deposit. I understand that there should be a deposit but not to the amount they wanted which was £250 per room.

Our room had a wonderful view, clean even though slighty dated it was a lovely room.

We decided to have the evening meal at the hotel and for the cost of 99BD per person this was overpriced and not very good food for that price, this did not include a drink.

The location was good as you could get to anywhere from here, we had a rental but there are local buses to get around if you need to go to anywhere else on the island.

The staff and cleaners here where so lovely and did a great job but think the Hilton needs to step up on this hotel as I would not visit here again due to the costs and quality of the food.

We did have a lovely time but things need updating and the food menu needs to be much better.

Date of stay: October 2022
  • Trip type: Travelled with friends
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Thank mit73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 November 2022

Very disappointed with our stay at the Hilton this time after many previous visits. It just lacked the Hilton experience. The jacuzzi was shut more times than it was open along with the children's pool. The poolside toilets were very poor, not very clean and neither of the doors locked. The poolside bar lacked its usual atmosphere and many times waited a long time for our lunch along with many items sold out with no reason given as to why there was no salads etc. A lot of the staff were unfriendly with the exception of the chambermaids and the concierge they were lovely. We came back after a few years and our expectations being high as they always had been at this hotel, but his time I'm afraid we were very disappointed as spending 9,000 BD it wasn't worth this sort of money. I feel its lost its way and needs a general overall.

Room tip: Read the reviews begore booking!
Date of stay: November 2022
  • Trip type: Travelled as a couple
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Thank Wendy-Bridges
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 November 2022

Overall a great resort
Good beach location
Good food options
Clean modern rooms
Would of given 5 star except for check out where there are no pre flight quality shower facility or changing area
So not a good departure feel

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Hotels & Resorts
Thank Journey600154
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 November 2022

Spent 2 nights in Nov 22, noisy old air con system in room. Chipped bath, dirty grout on tiles. Faded carpets in room and saggy bed. Stayed at many hiltons and it's sad to see such a promising property in such a state.

From the moment you arrive the feeling is of a hotel that has long since lost its appeal. The wall behind the check in desk has plaster makes covering holes but they have not been painted so it looks really bad, that sets the tone.
The lounge is closed to save money and you can understand why, the hotel must have suffered during covid. The food in the restaurant and bar (we ate in both) is very expensive and not at all value. Standards burgers etc... nothing you would want to try more than once. Breakfast buffet is uninspiring

Service is slow both in the bars and at check in/out

It's a decent but overpriced 3 star hotel. We will certainly look for other options on our next trip to Barbados

Room tip: Go for the cheapest available, there are no advantages in spending on a better view etc.. the rooms all have some sea view
Date of stay: November 2022
    • Sleep Quality
    • Rooms
    • Service
Thank FellowTraveler789781
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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