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Reviews (2,013)
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Reviewed 15 November 2017 via mobile

It was great experience although the hotel is little older. They were actually updating the furniture on other floors. The staff were very helpful and friendly. We met several other couples there who have been to this hotel on an annual basis. The swim up bar was nice along with TVs for football weekends at the bar in the water. The beaches were fantastic and right out from the pool and bar. The boardwalk makes it an easy walk to the DePalm pier food and drink. We also scheduled our scuba diving and pickup there was handy. A easy walk past there to many other restaurants, casinos, and shopping. The rooms were fine and along with service. The pillows and beds were nothing to brag about. Overall we would recommend and plan to go back again.

Stayed: November 2017, travelled as a couple
2  Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this reviewResponded 22 November 2017

Thank you, Michael, for your review. We are so pleased you enjoyed your stay and hope you come back and visit us again​.

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Reviewed 14 November 2017 via mobile

Excellent food, service, accommodations right on the most beautiful beach ever! Suites or studios are roomy with a kitchen and laundry in each room. We will be coming here annually forever. Food and drink are priced reasonanly & are as good as any other 5 star restaurant on the island.

Stayed: November 2017, travelled as a couple
2  Thank Daphne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divi2017, General Manager at Divi Aruba Phoenix Beach Resort, responded to this reviewResponded 22 November 2017

Thank you, Daphne, ​for your loyalty and kind review. We hope to see you back again very soon.

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Reviewed 11 November 2017 via mobile

Had A Ball.What a Beautiful Country.Very interesting on How Diverse it is too!!! Most of the Staff was Very Cordial and The Sights were Amazing.Food was great as well.❤ I would definitely come back on A Baecation (Trip with significant other).

Stayed: November 2017, travelled with friends
4  Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this reviewResponded 22 November 2017

Thank you, Ray, ​for your review, we are so pleased you enjoyed your stay. Come back soon!

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Reviewed 8 November 2017

I have reviewed this hotel before, and always a 5. Read my previous reviews.

We always stay 15 to 17 days and always come at least once a year, sometime twice.

This time I'm givng it a 4 for only one reason... the awful music and party on the beach. It was on our side of hotel and lasted until 1 a.m. No reason for this. It happened on two nights.

Other than that, this is a wonderful place to stay. We have been to Aruba about 10 times, the last 5 or 6 at the Phoenix. And we will keep returning to the Phoenix unless they continue the beach parties, which ruins our evening.

Bring water/beach shoe with you. For some reason there are more rocks on ocean bottom than in previous years.

Room Tip: We prefer the tower, altho villas are newer.
  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank barbaradixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divi2017, Guest Relations Manager at Divi Aruba Phoenix Beach Resort, responded to this reviewResponded 22 November 2017

Dear Barbara, thank you for your review and for letting us know about the situation with the music and how this disturbed you. We had a special group booking and we will make sure to let our management team know of your displeasure. We look forward to seeing you again in the near future.

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Reviewed 8 November 2017 via mobile

This was my second stay at Divi Aruba Phoenix. It is in a great location where you can walk to many restaurants and shops. The staff are very friendly and welcoming. My room.was ready earlier than expected and it was clean and comfortable. The pools and hot tub are clean and well kept. They had a cocktail reception one of the evenings we were there and it was quite enjoyable with the dancing, raffles and cocktails. We did a water aerobics class three of the days we were there and the instructor Daniel was great and made the class a lot of fun. I'm already planning my return trip to Aruba and will most definitely be staying here again.

Stayed: November 2017, travelled with family
3  Thank Babz629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Divi2017, General Manager at Divi Aruba Phoenix Beach Resort, responded to this reviewResponded 22 November 2017

Thank you for your kind review. We are so pleased you returned for your second visit and hope to see you back again for a third very soon.

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