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Reviewed 21 June 2015

Housekeeping Services were excellent! Bibi Mohammed was always so accommodating to our needs and to our schedule as well. Always a smile and graciousness in her manner! The Housekeeping Supervisor was also very gracious and kind. Plus she had no problem in pitching right in and helping those she oversees. This makes for a good supervisor!

  • Stayed: June 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank RNCLester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Corporate Customer Care at Marriott's Aruba Ocean Club, responded to this reviewResponded 23 June 2015

Thank you for your review of Marriott's Aruba Ocean Club! We are delighted the housekeeping associates exceeded your expectations during your time at the resort. Thanks for the shout out to Bibi! We look forward to having you again at Aruba Ocean Club!

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Reviewed 20 June 2015

We traveled with 2 kids (12 & 9) and 75 year old mother in law. Shared a two bedroom ocean view for 8 nights and 9 days. It was simply spectacular. We enjoyed the our suite, the view couldn't be beat and the rest if the OC property was delightful. I am extremely particular about cleanliness and as an MVC owner I tend to take a critical eye to ensure that our investment is being well managed. We were thrilled. Although I had read the reviews about the Surf club being more "kid and family friendly" our opinion was that we were in the right place for our family. The activities were well run and timely (not taking up an entire afternoon, but offering a nice change of pace) I would recommend this property to anyone without hesitation. We look forward to returning sometime in the future.

Room Tip: Ask for a higher floor room. We were fortunate to be on the top floor with a view of the pool area (which is beautiful) and the ocean. We enjoyed our coffee on the deck each morning with a chance to see the property come alive!
  • Stayed: June 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank BRMVC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Corporate Customer Care at Marriott's Aruba Ocean Club, responded to this reviewResponded 23 June 2015

Thank you for your review of Marriott's Aruba Ocean Club! We are happy to hear you enjoyed your well-appointed villa and the grounds exceeded your expectations as a Marriott Vacation Club owner. We look forward to having you again in beautiful Aruba!

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Reviewed 18 June 2015 via mobile

Really enjoyed our stay; the room was great had 1 bedroom villa our 12 year old daughter was with us and slept on sofa bed and said it was fine.

Enjoyed Ocean Club but the newer and busier Surf Club looks great also as does Stellar Casino Marriott. Can't go wrong with any. We had 6th floor room on side of Casino was a little disappointed with our location as service vehicles were directly under room a were noisy.

Still had a good view of ocean and the town. Had rental car and checked out the whole island. Was worth it being our first time visiting Aruba.

Stayed: June 2015, travelled with family
1  Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Corporate Customer Care at Marriott's Aruba Ocean Club, responded to this reviewResponded 23 June 2015

Thank you for your five-star review, Gary! We are happy to hear you and your family were comfortable in your well-appointed villa during your stay. We look forward to having you for another tropical getaway at Marriott's Aruba Ocean Club!

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Reviewed 18 June 2015

Marriott Ocean Club is a Time Share, we bought in 2000.
Upon our arrival in June 2015, we had an issue on our room and lockout.
I informed the GM Erwin Noguera of my displeasure.
He promptly corrected the problem. With the aid of Lorraine Versterg, who professionally facilitated the resolution.
I would like to give a huge shout out and thank you to these two, who are indeed a credit to Marriott International.

  • Stayed: June 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Corporate Customer Care at Marriott's Aruba Ocean Club, responded to this reviewResponded 23 June 2015

Thank you for your review of Marriott's Aruba Ocean Club, Ken! We are happy to hear Erwin and Lorraine were able to rectify an issue that came up upon check-in in a timely manner. We look forward to having you again in beautiful Aruba!

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Reviewed 15 June 2015 via mobile

This is my fourth time in Aruba.
I have stayed at both the Marriott Ocean Club and Surf Club. Although the accommodations are nicer at the Surf club, the Ocean Club is my favorite. I will say the Lazy River at the Surf Club is a great addition to the Marriott properties.

Stayed: June 2015
3  Thank BeanTownTraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Corporate Customer Care at Marriott's Aruba Ocean Club, responded to this reviewResponded 23 June 2015

We appreciate your five-star review of Marriott's Aruba Ocean Club! We are happy to hear the resort is always able to meet your expectations for a wonderful island getaway. We look forward to having you again for your fifth stay in Aruba!

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