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All reviews manager efkan these apartments next year top floor turkey great holiday home from home good size sheets and towels were changed air con pelikan bar second home every other day per day week holiday plenty of sunbeds turkish bath
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Reviewed 12 August 2018

Currently staying here. Arrived early hours of weds dropped off at the WRONG hotel to be told to make our own way to find tuntas suites (2am). Got into apartment OMG filthy, smelly and way below acceptable. Fridge was warm and stank. Check photos. Staff not bothered just said maintenance.Manager was rude didnt wanna know about issues. Day 1 door locked on our way to dinner day2 lock no longer worked. We were told it never did (so we are liars). Leaving our room vulnerable. Not enough bedding for 5. Only 2 towels for 5 aswell. I have been coming to altinkum for 12 years and understand a 3* doesnt mean the same but this is bad. We are ignored and looked at like we shouldnt be here. We went to mavi and nazar to use pools as there is never a bed free.although maybe 10 people using pool ALL beds in use. Asked for 1 bed for 5 of us (to put towels on) ignored again. Fortunately another guest offered one of theirs.
Often 2/3am pool in use so if you have small children dont expect sleep. Completely inappropriate music. Floor slippy when wet but they often get hose out and wet them MORE. Maintanance DID come day 2 to fix some of the lights.

Tuntas suites is NOTHING like the pictures when you book. Can only add 10 pics but have more.
Lauren was sweet and the cleaners seem nice.

Had booked extra day via booking.com in Feb and when I went to check in a friend who we had booked at the same time we were told there was no booking. No money had been sent and they were full. But could book a room at todays price???? How if they were supposedly FULL. after showing the manager BOTH bookings and paid in FULL he then started muttering angrily in Turkis. Told us we were lying and were were out by 12. I then went to speak to the lovely Lauren who helped again by sending over a Turkish member of staff to help. He INSTANTLY found both our bookings on the system. All of a sudden the manager had a sheet of paper with BOTH bookings and our names circled. He still continued to be aggressive. This place needs to be closed down. Filthy noisy and so unfriendly. When I made my opinion known I was berated by people on fb saying how great it is and the pictures I had were misleading. My experience and others was very similar. Speaking to local business owners and Turkish friends this place has a very bad reputation. Unless you expect sub par cleanliness and a welcome that makes you want to go home then this place is neither for families or couples. Pool is one depth 2m so not ideal for children. Not sure where people get the 2 pools from.

Room Tip: Book somewhere else
  • Stayed: August 2018, travelled with family
    • Location
    • Rooms
    • Service
4  Thank Belvedere1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2018

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 July 2018 via mobile

We have stayed at the tuntas apartments many times, they are very spacious and modern and they are always nice and clean.

A lovely place and the staff are always friendly and helpful

Highly recommend and we will be back soon.

Stayed: June 2018, travelled with family
Thank chriscaine123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2018 via mobile

Enjoyed my time again at these apartments, nice clean room and large as well.staff friendly and almost all the same as my last visit.close to excellent restaurants and bars so don't need to travel far for a good night,was sorry to go home .see about going back for a third time,cheers to the staff

Stayed: July 2018, travelled with family
Thank barkers1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2018 via mobile

Just stayed a trhe tuntas apartments. Had an amazing holiday literally round the corner from the beach met some lovely families there. It's a lovely little family apart. The pool is lovely the rooms are clean. But thw best part about the apartments is the staff, bar staff are great lovely girl who works behind the abr called Lauren. (Not the Lauren mentioned in previous trip advisor posts). Unfortunately a lot of people who were staying for at the same time as us had mistaken her for another Lauren. The other staff are also great, okan ediz and the girl from the snack bar. This year they age had Turkish nights and fire shows so we haven't been going out as much. The alcohol and food prices are also good especially with the exchange rate. Thanks so much to all of the staff at the apartments and the he manager. We will be back

Stayed: July 2018, travelled with family
1  Thank Joanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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