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Reviews (1,726)
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Reviewed 6 October 2017

A lovely resort with beautiful gardens we had a apartment on the 2nd story . views over garden and the atoll/ ocean . Our room was clean and staff really good and attentive. our room was a twin room and I slept on a dated mattress and base . I left a note on the room guest paper to update .we went their for 7 nights, I wasn't uncomfortable . I recommend if you want quietness to book the units that are not in the noise zone.AS two nights of show entertainment plus 4 weddings and entertainment happened when we were there . a great venue for a few days and for weddings. The breakfast was great and there dinner menu was very good had two meals of fresh tuna and beautifully served.

Room Tip: for quitter times choose room away from the entertainment area, their are no lifts to carry your suitcase up on where we stayed
  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank 33cilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edgewater2015, General Manager at The Edgewater Resort & Spa, responded to this reviewResponded 13 October 2017

Kia Orana 33cilla,

Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay.

We are pleased that you enjoyed your stay with us and we have noted your comments on the bedding which will be investigated further with the view to replacing.

If you are considering a return trip to Rarotonga, please do not hesitate to contact us on stay@edgewater.co.ck for an application to our Coral Club loyalty program which is designed to include a range of benefits to make your next stay with us even more memorable.

Once again we thank you for your review.

Kia Manuia & Kind Regards,
The Edgewater Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

The resort was decent but overpriced. The rooms were clean and well made. The bathrooms were nice although it appears that only the sink had been renovated and the rest of the bathroom also could do with some renovation. The service was good. The swimming pool was too small - i would expect more from a resort. The food at the restaurant was great. The resort is quite far from town and other more eating places so you do need to rent a car or take the bus - which I would not recommend doing with kids. The games room could do with more board games for kids. There were lots of other activities for the kids though - organised by the resort.

Stayed: September 2017, travelled with family
Thank Vikas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterSales, General Manager at The Edgewater Resort & Spa, responded to this reviewResponded 4 October 2017

Kia Orana Grvikas,

Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay.

We are pleased that as the largest resort on the island, our facilities, staff and services ticked all the right boxes, but note your comments on the pool which often receives mixed feedback. Unfortunately we have over the past few years experienced some challenges with land leases and this has affected our ability to invest in these areas - but we are hopeful in the future that we can improve in this area.

If you are considering a return trip to Rarotonga, please do not hesitate to contact us on stay@edgewater.co.ck for an application to our Coral Club loyalty program which is designed to include a range of benefits to make your next stay with us even more memorable.

Once again we thank you for your review.

Kia Manuia & Kind Regards,
The Edgewater Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

We had a group of 18 stay here. The rooms are comfortable and clean but abit dated. The staff we encountered were friendly and willing to interact with our group. The resort was busy with visitors and always kept tidy with towels left around or clearing of tables. Well done Edgewater Resort and Spa.

Stayed: October 2017, travelled with family
Thank cmurray1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterSales, General Manager at The Edgewater Resort & Spa, responded to this reviewResponded 4 October 2017

Kia Orana Cmurray1959,

Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay.

We are delighted to hear that your stay with us was delivered in the true Kia Orana Polynesian greeting that we have delivered for over 40 years and are well known for...The warmth and hospitality of our staff is an essential ingredient in our guests enjoying their stay with us.

We are also pleased that as the largest resort on the island, our facilities, staff and services ticked all the right boxes.

If you are considering a return trip to Rarotonga, please do not hesitate to contact us on stay@edgewater.co.ck for an application to our Coral Club loyalty program which is designed to include a range of benefits to make your next stay with us even more memorable.

Once again we thank you for your review.

Kia Manuia & Kind Regards,
The Edgewater Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

We loved our first floor room right over the beach. A real treat coming out of NZ winter. I especially want to say I was hugely impressed with the staff who waited tables in the restaurant - these women were outstanding in terms of giving service. They were quick, caring, thoughtful and responsive. Wahine - you made my visit!! It was so lovely to be looked after by you.

Room Tip: Go for a room with a balcony overlooking the ocean. It really is spectacular.
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank hunted2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterSales, General Manager at The Edgewater Resort & Spa, responded to this reviewResponded 4 October 2017

Kia Orana Hunted2017,

Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay.

We are delighted to hear that your holiday was delivered in the true Kia Orana Polynesian greeting that we have delivered for over 40 years and are well known for...The warmth and hospitality of our staff is an essential ingredient in our guests enjoying their stay with us.

We are thrilled also that as the largest resort on the island, our facilities, staff and services ticked all the right boxes.

If you are considering a return trip to Rarotonga, please do not hesitate to contact us on stay@edgewater.co.ck for an application to our Coral Club loyalty program which is designed to include a range of benefits to make your next stay with us even more memorable.

Once again we thank you for your review.

Kia Manuia & Kind Regards,
The Edgewater Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017

The Edgewater was a bit large and institutional but we really enjoyed our stay here. The food was great, our room was perfectly adequate with a nice balcony. The staff were lovely, friendly and efficient. The view from the open air restaurant/bar was amazing and better than any other large hotel.
We snorkeled everywhere around the island and some of the best snorkeling was right in front of the Edgewater.
If you are a family with young kids, you will love it here.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterSales, General Manager at The Edgewater Resort & Spa, responded to this reviewResponded 4 October 2017

Kia Orana Jo,

Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay.

We are delighted to hear that your holiday was delivered in the true Kia Orana Polynesian greeting that we have delivered for over 40 years and are well known for...The warmth and hospitality of our staff is an essential ingredient in our guests enjoying their stay with us.

We are thrilled also that as the largest resort on the island, our facilities, staff and services ticked all the right boxes.

If you are considering a return trip to Rarotonga, please do not hesitate to contact us on stay@edgewater.co.ck for an application to our Coral Club loyalty program which is designed to include a range of benefits to make your next stay with us even more memorable.

Once again we thank you for your review.

Kia Manuia & Kind Regards,
The Edgewater Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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