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Reviews (982)
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All reviewsrooms facehi expressevery room has a balconycinnamon rollsthe breakfast areafree breakfastgulf viewbreakfast staffocean frontfront desk staffwould definitely stay here againzero entryclean hotelpeg legthe entire staffgreat roommini fridge
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31 - 36 of 982 reviews
Reviewed 28 October 2017

We stayed in the executive Gulf front room on the 6th floor and found the room to be very pleasant with 2 sinks, plenty of room, a very comfortable bed and a nice veranda with a gorgeous view. The lobby is very pleasant and the staff was very friendly and helpful. We had a slight problem with the TV remote that needed new batteries and that was fixed within 10 minutes. These people do care about their guests. The breakfast area was roomy, neat , clean, had a beautiful view and the food offerings were above standard and excellent quality. The staff in the breakfast area were exceptionally pleasant and helpful. This was our first time in a Holiday Inn Express and after this trip it certainly won't be the last.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Saints2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2017

My family brought me here for 3 days for my Birthday And they could have not picked a better place.Every room has a breath taking view. The rooms are great. The bed was good the shower was good.And the internet was good and free.Tess the lady who took care of Breakfast was great and we had a very good and hot free breakfast.Thank You for making my birthday special

Room Tip: Every room has a great Ocean view
  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank nobuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

We just needed to get out of the house for a couple days-our 2 night stay at this property really made us feel we'd been on a vacation. Every staff person is friendly, the room looking out over the beach was super, and the breakfast was a treat.

Room Tip: All the rooms have a gulf front view!
  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Worldgypsy72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017

My wife and I stayed here on October 10th and had a great stay. We have stayed at other hotels on Pensacola Beach before but have always paid almost twice what Holiday Inn Express charged. The room was everything we needed and more, the pool was well kept, and the beach was beautiful as always. The hotel staff was top notch and they continued to serve us by giving us towels for the beach and allowing us to change in a restroom after we had already checked out. Overall, a great stay and we will be returning in the future.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Collin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017

The staff is wonderful, friendly and helpful all done with a genuine smile. They even remembered us from our last visit. We knew they were being truthful because when we walked in they greeted us with a big smile, but did not remember our names, but said things that showed they remembered us being there before. The rooms, all have a true beach front view, not a little glance out the corner if you crane your neck, all are completely beach front views, which is absolutely fantastic. You wake up in the morning and have this spectacular view while you are getting ready for the day and having a lovely cup of tea or coffee, (which is provide, in each room). The only complaint I have is the toilets are very, very low and for someone that is older or has joint/muscle issues it is very difficult to get up and down. However I heard through the grape vine that some renovations were going to be getting underway soon, so I am hoping that new much higher toilets is on the list.

Room Tip: This location has a gym it is small but very clean and my husband was totally satisfied.
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Honest P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverly M, General Manager at Holiday Inn Express Pensacola Beach, responded to this reviewResponded 14 October 2017

Thank you for returning to our hotel. We hope that you will always choose us when you are in the area. And, Yes, we begin renovating the rooms the middle of next month including all new fixtures and tile in the bathrooms. I have passed your note on to our designers about the toilet height, thank you for that. We hope you come back to see all the fresh changes we made.
We look forward to hosting you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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