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1,408
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79
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2 - 7 of 2,219 reviews
Reviewed 14 January 2021

The staff were fantastic and the Hotel manage the Covid situation very well. At no point did I feel uncomfortable or compromised. As an MoD contractor it is so helpful to have hotels such as Thornton hall providing accommodation during the pandemic. Fully reccomend.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank samwhitl0ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2021

Without the help from this hotel I would not have made my hospital appointment. Apart from that everything was great. Friendly caring staff. Perfectly clean room. Room service great. We felt very safe. Thank you

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank a55andc52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2021

The reception on arrival considering the current state was great.
Staff couldn't do enough for me, always smiling.
Food was great and always on time.
Room standards are excellent and beds extremely comfortable.
Shame coronavirus has prevented me from using the facilities ie gym and spa.
I will be staying here more often.

Date of stay: January 2021
Trip type: Travelled solo
Thank T7403SPshaunw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2021 via mobile

It’s disappointing to write a negative review but people need to be aware of the awful experience and that when raising issues with the duty manager they are ignored.

Room was not ready when wanting to check in at 5pm, two hours after official time. When it was ready the additional requests for the room were missed.

Restaurant was fully booked and we were offered the tapas and brassiere. This turns out not to have starters available only main meals along with no draught lager or cocktails.

Breakfast to the room turned up with no cutlery and on paper plates in a brown paper bag.

For the prices charged they need to remove a digit off the price. This hotel is not a patch on other 4 and 5 star hotels

Date of stay: December 2020
Trip type: Travelled with friends
Thank dmh1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2021 via mobile

Thank you Thornton Hall for the loveliest of stays. Just what we needed after the year we’ve had. Arrival was welcoming and efficient. We checked into our room which had a beautiful view of the countryside, which made our minds up to go for a country walk the area is stunning. We spent a few hours in the spa afterwards but to be honest we could’ve stayed all night, but I was too hungry!!! Dinner didn’t disappoint. The staff in the restaurant were so attentive and the food was amazing. Don’t miss out on the desserts they are soooo good! Very good sleep in such comfortable beds and then the most tasty breakfast. Just what we needed Thornton Hall we will be back. Happy New Year to you all.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank polly18280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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