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Reviewed 10 November 2020

The location is perfect.There are subway stops nearby as well.

This hotel was about 5-10 minutes walk to the shops/ restaurants of Shinjuku. Having said that there are also a number of restaurants within a couple of hundred meters ( including those in the basement).

We enjoyed strolling down to the craziness of Shinjuku main,but it is still super close to great sites such at the Tokyo metropolitan goverment building.

We stayed, for 3 nights and found it more than good.
We booked a double room and had space for both our suitcases to be open.

While the bathroom is small, the water pressure was good and the toiletries were of good quality.

Date of stay: November 2020
    • Location
    • Service
2  Thank audreyb120
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
新宿WH 企画課, 支配人 at Shinjuku Washington Hotel Main, responded to this reviewResponded 15 November 2020

Dear Sie or Madam

Thank you for sharing your experience with regards to your recent stay.
It is a pleasure to read your comments and compliments towards our service, amenities and location. We are all thrilled to know that you enjoyed your experience with us.

Thank you again for your review following your visit to Shinjyuku Washington Hotel.
We do hope to welcome you back here again in the way near future.

Front Desk
Arai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2020

Stayed here for 10 days in a small room but to be honest, it had all of the facilities I required.
There was a shop in the receiption area which came in handy.
I got caught out with the drinks fridge. I kept using the same drink (taking it out of the fridge and placing it back) which menat that I was charged for a few cansof coke!! All sorted in receiption though.
Place was clean and staff friendly.
Across the road is a McDonalds and a 'English' pub where you can buy fish & chips at a good price.

Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
1  Thank Darren T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
新宿WH 企画課, 支配人 at Shinjuku Washington Hotel Main, responded to this reviewResponded 15 November 2020

Dear Sir or Madam

Thank you very much for your review and apologies for the late reply.
We are all delighted to hear that your positive comments with regards to the our facilities, also thank you for noting our staff team and cleanness of the room. Guests feedback is very valuable to us and we appreciate the time you have taken to do so. We all hope you are safe and we wish everyone great health during this tough time.

We look forward to seeing you soon in the near future.

Front Desk
Arai

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Reviewed 4 June 2020

This is a very long overdue review from my stay of New Year Jan 2020

Location

This hotel is right in the business side of Shinjuku and well placed. Great shops just below and main floor, theres convenient store open 24/7 and restaurants within. Walking distance and easy access to Buses, train stations and yes Shopping Centres. Just outside a short walk is the Shinjuku National Park, as well as the Tokyo Metropolitan Building, and Cocoon Tower. Not to mention just short distance to all local or typical Japanese eatery, where local eats and some are open for breakfast if you want to eat like locals. And the price is reasonable.
Rooms

The rooms are typically of Japanese small size, not like your typical Hotel Chains. I booked a single room so I am not sure what its like for double bed. The room is very clean and well maintained.

Staff

Very friendly staff and very well accomodating. They will make sure you are comfortable with your stay.

Overall, I had a great stay at this hotel and would i recommend it? Definitely I would recommend this Hotel very highly. Clean, staff is friendly and hospitable, convinient location to Bus, Train stations and shops. The price is budget friendly and affordable for my 4 nights of stay. Theres also a bus that will take you to Narita or Haneda. The only thing I would recommend for improvement is that the reception lobby is on 3rd Floor, and if you arrive late night or midnight, you will have to find the reception since no one available at the main lobby or the information centre is close.

Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank MarcoP780
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Traveler813902, Front Desk at Shinjuku Washington Hotel Main, responded to this reviewResponded 9 June 2020

Thank you for staying with us in January and your candid review.
It is gratifying to hear your positive comments with regards to your visit to the property. We also appreciate you for noting our staff team and service, together with our convenience location.
Your feedback is extremely valuable as we continually work to improve on service. Again, thank you for your time taken in posting your experience. 
As we all know we have been in such a hard time, We hope you are safe, and we wish everyone great health during this tough time. We are all look forward to welcoming back the guests from around the world again in the near future.

Best wishes
Front desk Arai

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Reviewed 24 February 2020 via mobile

I've stay just off the entertainment side Kabukicho Shinjuku before and also on the quieter west side, ie Shinjuku Washington Hotel and I find the later much better. This was the 2nd time I stayed here and I would stay here again if I visit Tokyo. Reception is on the 3rd floor with multi racial staff and automated counters so checking in and out was a breeze. Room was small as expected but clean and compact. Within walking distance from the Shinjuku station and Kabukicho area, Shinjuku Gyoen National garden. Loads of restaurants and shops around, including several on the ground and basement floor. Has the airport bus right at its doorstep for about 3000+ yen.

Date of stay: February 2020
Trip type: Travelled solo
Thank Mengyau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Traveler813902, フロント at Shinjuku Washington Hotel Main, responded to this reviewResponded 29 February 2020

Dear Sir or Madam

Thank you for being a regular with us and your time taken in sharing your experience.

I was delighted to receive your positive comment with regards to our service and facilities.
Moreover, I will be pleased to share your very kind comments with everyone here.

Again, It was our pleasure to have hosted you and we hope to welcome you back in the near future.

Kind Regards
Front Desk
Arai

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Reviewed 10 February 2020

it's accessible to the train station and to the most shopping centers. but their room is less than 5 square meters, very squeeze, ventilation no good, I can hardly breathe. and the double bed is so small. the toilet is clean but very small. end of the day, good for a night or two stays.

Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
1  Thank jacana69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Traveler813902, FRONT at Shinjuku Washington Hotel Main, responded to this reviewResponded 11 February 2020

Dear Sir or Madam

Thank you for your review with regards to your recent stay.
Firstly, please accept our sincere apologies for any inconvenience caused during your stay.

It is really disappointing to hear that the room was not favorable as you hoped.
As our hotel was initially designed as a business hotel, our rooms are generally compact. However, there are variety size of double room as well from 13.0 ㎡ to 20.1㎡.
If you could inform us what exact size of room you are looking for at booking stage, then we can make sure the best allocation is made for you.

On the other note, thank you for recognizing the convenience and accessibility of our hotel.
Again, we value your feedback and hope you will allow us another chance to welcome you back and make it right.

Kind Regars
Front desk
Arai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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