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Reviewed 19 November 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 19 November 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 17 November 2017

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 November 2017

We arrived at Hyatt Regency at Shinjuku Park on the 8th November for a 3 nights stay at a DeLuxe Corner King Room , on the 25th Floor .
A spectacular Room , an excelent wide bathroom, fantastic views of Tokyo (South) and of Shinjuku area provided by two big windows. The only omission :was coffee , as only tea bags were provided as complimentary drink in the room. Nevertheless , after my phone call to maintenance the omission was promptl corrected.
Coming down 25 floors by the silent and spacious elevators to the vastness of the Lobby/Atrium, there was always one member of the Staff to greet me and ask in what way he could be helpful . Service of concierge was stupendous, on resolving 2 difficulties I had met with upon reservations (tried while still in Portugal) for Tokyo Morning bus Tour and the Aerial tour of Tokyo by helicopter . Fabulous proficiency, simpathy and expedience !
Office Center : Reduced to 2 PC's and a printer , to be payed with the almost simbolic cost of 100 Yens for every 10 minutes of use (Ridiculous ! Should be free of charge as at Hyatt Osaka) One problem ... There's no PC terminal for English language users ... Only Japanese !
The Caffee at the Lobby level : A stupendous spaceous restaurant , serving a quality breakfast buffet where variety is always present to gether with a good taste on the decors and ambience of the Caffee .

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GaiaGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

This is a lovely hotel, situated in the the best part of town for sightseeing. We had an upgraded room with lounge access. The hotel has a shuttle bus to downtown which was very convenient. Breakfast was excellent.

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Laraine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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