Stayed here as a Platinum Ascott member. Location great - near Tokyo Station and therefore lots of different dining options from cheap and cheerful to high class. Check in fast and efficient. Upgraded a room type due to Ascott status so a very positive start to the stay and hard to go backwards from there!
Room was big and spacious and very well decked out. Huge bathroom with bath, with great amenities. Beautiful view over the area from the 25th floor. Comfortable beds. Well appointed kitchenette.
Only real gripe is that while the furniture is relatively tasteful and functional, the decor is a bit twee - reminds me of a professional Airbnb fit out, especially the wall hangings which I suspect are identical in every room. Hallways also have pretty ugly carpet and trimmings, but the lobby and shared lounge and outdoor area were actually very stylish.
Pretty nice gym, and a small indoor infinity 'gym' pool which is closed to children.
Would stay again happily, but maybe more of a business hotel than a family hotel.