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3 - 8 of 279 reviews
Reviewed 29 January 2020

Very large room for the price. Extremely well maintained and clean. Awesome bathrooms/showers. Very very friendly and helpful staff who assisted us with restaurant bookings and advice. In a very good location, and the view from our apartment on the 28th floor overlooking the imperial palace and gardens was spectacular.

Date of stay: January 2020
Thank dbsgmac
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LightPacker811128, Guest service at Ascott Marunouchi Tokyo, responded to this reviewResponded 2 February 2020

Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo.
We were delighted to have you stay with us and it was a pleasure serving you throughout your stay.

We look forward to welcoming you back to stay soon.

Sincerely,

Ascott Marunouchi Tokyo
Guest Service Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2020

Stayed here as a Platinum Ascott member. Location great - near Tokyo Station and therefore lots of different dining options from cheap and cheerful to high class. Check in fast and efficient. Upgraded a room type due to Ascott status so a very positive start to the stay and hard to go backwards from there!

Room was big and spacious and very well decked out. Huge bathroom with bath, with great amenities. Beautiful view over the area from the 25th floor. Comfortable beds. Well appointed kitchenette.

Only real gripe is that while the furniture is relatively tasteful and functional, the decor is a bit twee - reminds me of a professional Airbnb fit out, especially the wall hangings which I suspect are identical in every room. Hallways also have pretty ugly carpet and trimmings, but the lobby and shared lounge and outdoor area were actually very stylish.

Pretty nice gym, and a small indoor infinity 'gym' pool which is closed to children.

Would stay again happily, but maybe more of a business hotel than a family hotel.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
Thank Propofool
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LightPacker811128, Guest service at Ascott Marunouchi Tokyo, responded to this reviewResponded 2 February 2020

Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo.
We were delighted to have you stay with us and it was a pleasure serving you throughout your stay.

We look forward to welcoming you back to stay soon.

Sincerely,

Ascott Marunouchi Tokyo
Guest Service Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020

The chick in was easy and fast, staff was very friendly and helpful, the room was clean and big, the room quitenes, nice view. Near of Tokyo station And restaurants. The quality of bathroom shampoo body cream was excellent.

Date of stay: January 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Alhosani537
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LightPacker811128, Guest service at Ascott Marunouchi Tokyo, responded to this reviewResponded 19 January 2020

Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay.

We look forward to welcoming you back to stay soon.

Sincerely,

Ascott Marunouchi Tokyo
Guest Service Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2020

Ascott Marunouchi is one of the cleanest and most comfortable hotels I've stayed in. The rooms are huge, some having in-room laundry which is great for travelers on long trips. The views are excellent, and the location makes it very easy to get around. You can also jog around the imperial palace just across the street.

Ascott Marunouchi is also an excellent deal, when compared to other hotels nearby.

Date of stay: April 2019
    • Rooms
    • Cleanliness
    • Service
Thank charmikarmicat
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LightPacker811128, Guest Service Team at Ascott Marunouchi Tokyo, responded to this reviewResponded 13 January 2020

Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay.

We look forward to welcoming you back to stay soon.

Sincerely,

Ascott Marunouchi Tokyo
Guest Service Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2020

Location is right next to the station, easy to reach and travel from. rooms are spacious and very clean. Staff are very good. Check-in and check out is very quick and easy. Would stay there again no doubt.

Date of stay: December 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Compass34867797083
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LightPacker811128, Guest service at Ascott Marunouchi Tokyo, responded to this reviewResponded 7 January 2020

Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We look forward to welcoming you back to stay soon.

Sincerely,

Ascott Marunouchi Tokyo
Guest Service Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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