I have never encountered a hotel staff the goes an extra mile to help the guest until today. I asked the hotel staff that I need help to send money to Tokyo immediately. I was just expecting an instruction where and how to do it. But this one is for the records. I am talking about Ms. M TANI of the hotel concierge. What she did was to accompany me to the bank and help me do it thru the ATM. What she did was really extraordinary and very much appreciated. Congrats to your staff and highly deserving this commendation. May you have more staff like Ms. M. Tani.
Thank you very much.
P.S. the only downside of my stay is the WiFi in the room which is next to non existent. Other than that, it was great.More
- Free Wifi