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All reviews underground walkway big jug main building east wing comfort floor odori park jr station old fashion direct access staff service large hotel walking distance hotel is excellent breakfast buffet airport bus stayed here for nights connecting rooms
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Reviewed 19 May 2017

Very convenient location as it is located only 5 minutes away from JR station. Hotel is clean and staff is helpful. They offer parking overnight at a discount. Service at the parking is awesome. This is more like a business / conference hotel with quite a number of restaurants inside the hotel at your own choice. Though, there are so many local restaurants around the area which is convenient enough for our family to explore the local flavour.

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank dorluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2017

I stayed for a night at Sapporo Grand Hotel in mid-May 2017. The hotel is conveniently located, and its historical facade would appeal to those looking for a vintage-styled stay. Near the old Hokkaido Government building, there were many sakura trees in bloom during our stay, and it was a pretty sight from our room window.

Service here is excellent, staff speak good English and communicating with them was a breeze! They are very polite, greeting you very amiably every time you pass any staff member - from the concierge crew to the cleaning assistants. As we drove there, parking was slightly challenging as we had to park within the narrow shaft - as most Japanese carparks practise- but the security guard was really helpful and provided wonderful assistance!

The rooms are slightly dated, certainly. As much as it is styled with vintage furniture, the design and furniture seems to be genuinely of age instead of being deliberately nostalgic. As I booked our rooms via Agoda, I specifically chose two rooms in the supposedly new building - so I'm unsure if I got the 'new room' or one from the main building. The body soap in the room was one of the worst smelling gels I've ever come across, which is a surprise as most Jap hotels have pretty looking and beautifully scented toiletries. Would recommend bringing a small bottle of your own.

Nevertheless, it was a comfortable stay! Would recommend for families with children especially, as the rooms are surprisingly spacious, and is conveniently located.

Room Tip: Try booking the new rooms!
  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Renaaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

The rooms are relatively big, the breakfast is very good with a variety of Japanese and Western items, and the location is excellent - just a few blocks from Odori Park and a few blocks from the railway station. .

  • Stayed: May 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Yair_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017 via mobile

Love this hotel, very close to the underground walk to sapporo train station, it is very useful in the winter time. The room is clean, small japan size room but we could get the extra bed in. Convenient to local foods and crowds, perfect location for holiday.

Stayed: December 2016, travelled with family
Thank gabyzk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017

The room was large and well equipped, suitable also for longer stays. Breakfast buffet was very good, with a large assortiment of both japanese and western items. The staff was very helpful and friendly. Wifi worked well enough for several hours of videoconferencing.

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank MerjaRa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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