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Reviewed 19 April 2016 via mobile

We stayed 1 nite as it was right across the road from the JR station the rooms we ok . Big King single beds . Wifi was good . Tea and coffee making in room . Bath house was a extra 750 y weekdays and 890 weekends . You get discount for tower 620 y for 1 adult . We had buffet breakfast English and Japanese style . You get view of station from window were were in 921 room

Date of stay: April 2016
Trip type: Travelled as a couple
3  Thank 321sandrad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2016

The room was clean and nice, and the location was great, especially for us as we were only stopping there for a night before heading off to Amanohashidate. However, a 'non-smoking' room that still smelt of cigarettes and an entire hallway of cigarette smell made it less pleasant than it could have been.

Date of stay: April 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with statravel.com
Thank CarlyM947
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 April 2016 via mobile

Odd entrance - lobby on 8th floor. Check in was quick. Receptionist spoke a bit of English. We asked about concierge or tourist info and the receptionist said she could help. She then got out a map and looked at us blankly , we said what is there to see and she looked at us blankly still. She then flipped through the map booklet looking like she had no idea. This went on for some time when she started circling every single shrine on the map. In the end another receptionist told us there was tourist info on floor 3. The lady at tourist info was so so helpful! She helped us plan 48 hours in Kyoto and booked us a fab teppanyaki meal.

Room on 7 th floor. Basic and tiny like a matchbox are the only words to describe this room. There was nowhere to put your suitcases. Felt like we were on a ferry with the size and the pod bathroom. It was very warm in the room we had to open window but then it is very very noisy from the station outside. Also we had booked a non smoking room but you can smell smoke in the corridor and it seeps into the room as there is a smoking room round the corner!!

The only positives about the hotel are it was clean and the location is great for access to the station and buses. However we wouldn't stay here again the price was expensive £183 per night for the above!! We would rather pay a bit more for a better hotel.

Date of stay: April 2016
Trip type: Travelled as a couple
1  Thank Sal265
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2016

Checked into this hotel for the convenience of being near Kyoto station. There is no climate control device in this room on the 5th floor and a door out onto the "fire escape" is the only source of fresh air for us. Compared to other hotels we've stayed in during our trip to Japan, this is definitely the most basic. Our desk clerk spoke English clearly but was not very cordial. It is definitely noisy here- if you like urban anthill settings, this is the place for you! There is no art in the room, but the basics are covered. Beds are adequate. Pod bathroom as in every other hotel we've been in here. We paid extra for a "triple" which is a standard double room with a couchette in US parlance. It is very clean. But really, if I could do it again and find rooms during the cherry blossom season, I would book one of the many other newer hotels near the station... Granvia being a top candidate. It is not that great a bargain comparatively during this season. Plan early so that you are not "stuck" like we were.

Date of stay: April 2016
Thank anthropomom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2016

I did a ton of research prior to booking a hotel in Kyoto, and was very gratified with the choice of Kyoto Tower Hotel. It has the most ideal location for being in Kyoto and sightseeing. The hotel's proximity to the train station makes it perfect as this is the de facto center of Kyoto. Also, there is a huge bus hub outside the train station, and it makes it easy to hop on the right bus for visiting the many sites in Kyoto. The train station itself is a remarkable modern building, and the area surrounding the train station is safe and clean. Also, be sure to get the 500 Yen daily pass, which gives you unlimited access to buses.

The hotel is very easy to find as it is across from the main entrance to the Kyoto train station, and has the very recognizable tower. The hotel entrance is on the front left side of the building. In an unusual twist, the reception of the Kyoto Tower Hotel is on the 8th floor.

When I came to check in, they warmly greeted me, processed the paperwork, and took my luggage to store as I had arrived early. The only city map they had was in Japanese, but there is a tourist information center on the 3rd floor of the same building, you just have to exit the building and enter it from the Kyoto Tower entrance, then proceed to the third floor, and they had many detailed maps.

When I got back to the hotel later that night, they had me do the paperwork again, with making passport copies and filling out forms. I told them I was puzzled why I had to repeat this. I got the room key, headed to my room and found out that it was a smoking room. So, I went back to the reception and asked if they had a non-smoking room as I do not smoke, and detest the stale smell in the smoking rooms. The first I asked, he said there were no rooms available. The second time I asked, he said there were no other rooms available. The third time I asked, I reminded about the repetitive paperwork I had done, and suggested that they should seriously look into this even if it involved a room upgrade. So, he asked me to wait a minute. He went inside and was gone for quite a while, but then he emerged and informed me that he was able to secure a non-smoking room for me, and I was very grateful for that.

This room was way better than the original room. It was larger, had access to a balcony with views of the Kyoto Station. It even had a massage armchair, something I have not seen in a hotel room previously. The room was immaculately clean, as is the case with all Japanese hotels I have been in. Wi-Fi worked well. The quality of toiletries was excellent.

Checkout was easy, and they readily stored my luggage for retrieval later in the day. Retrieving the luggage in the evening was a breeze.

I did not have the hotel breakfast as there are many great places nearby. Starbucks is on the corner, and if you go a few steps past Starbucks, there is a delightful French boulangerie and cafe called Delifrance. There are also many great restaurants in the area for dinner. I also found a lovely local store specializing in teas.

I was glad I chose this hotel, and would stay here again. It has the winningest location in Kyoto, and I am happy to recommend it as it is a very dependablle choice.

Date of stay: March 2016
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank JasmineMarti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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