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Reviews (1,177)
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108 - 113 of 1,177 reviews
Reviewed 10 December 2017

Surprise stay arranged for my birthday, on arrival receptionist was very welcoming. Room very spacious with all extras i.e. tea/coffee/hot chocolate/water and biscuits and very comfortable. The only let down was the shower which was a little erratic. One evening meal included in the deal which was to a very high standard with a good choice. Plentiful breakfast. Did not have any spa treatments but used the pool/sauna/steam room. Staff very friendly and all in all a lovely relaxing break. Can certainly recommend this hotel.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MrsHavenCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

We stayed here for 2 nights on a group on offer (2 adults and 14 month old). A fantastic stay, room was beautiful, food amazing, a fantastic breakfast too. The staff were so accommodating for our daughter we cannot thank them enough! The staff here are a credit to the hotel. The swimming pool was lovely too. We visited Cheshire oaks designer outlet and Chester zoo both of which were a stone's throw away. Thank you for having us we would most definitely return and recommend to our friends and family.

Stayed: December 2017, travelled with family
Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

Quite simply faultless. The location is very pretty, the accommodation is spotless, the food is exceptional and the facilities are ample. Would consider having my wedding here as it's very romantic. It is also very good value. Will be back for sure!

Stayed: December 2017, travelled as a couple
Thank Stephanie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

I visited this hotel with my husband as it was a gift for our 30th wedding anniversary. The package included breakfast each morning and an evening meal for one evening as well as a spa treatment. The rooms come with complementary water and tea, coffee, hot chocolate and biscuits, there's even a tea pot. The meals were all of an excellent standard and the surroundings inside and out are lovely. The hotel was clean and the spa area very well equipped and to a high standard. The hotel staff were all very attentive and welcoming. We met the owners who were equally as friendly and left a bottle of Prosecco in our room after hearing that we were celebrating our anniversary.

The hotel is just a 15 minute drive to Cheshire Oaks designer outlet. We will definitely be visiting again.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank LOAH2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017

We had a brilliant time. The staff were all very helpful and friendly. The food in the restaurant was second to none. Would have given five stars but scratched my leg on a drawer handle which was very sharp ( I informed reception on leaving) room 42. Hope to visit again in the near future. Highly recommended

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank ali s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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