This place is AWFUL. I would not recommend it for more than two nights maximum. Location is on top of a mountain which is very secluded, so you cannot walk to the store unless you are willing to take your chances and get hit by a car as there are no sidewalks on this mountain and the streets are very narrow. The hotel itself is family oriented but it is mostly locals who go in for a day at the slides so the place is packed with kids. The breakfast is not buffet, they only give you one serving and if you ask for more they deny it (I asked for a second piece of bread and I stood there for five minutes been refused another piece of bread!). Also, the food is the same every single breakfast. We stayed for one week and not a thing on the menu changed. The light went off twice and it took over 5 hours to come back. Their customer service is awful (there are a couple employees who are the exception but most of them are awful). We wanted to take tours and 4 out of the 5 companies we called did not go to this hotel because of the drive in the mountain is awful, the 1 company said they would charge extra. There was also a cockroach in our bathroom. If you are going to Costa Rica to see Costa Rica this is not the place for you. If you are going to Costa Rica to put your kids in a pool go here. If you have no kids DO NOT stay here
- Official Description (provided by the hotel):
- It is a resort hotel with restaurant, bar, swimming pool, conference-events center, natural waterfall, ATV tours, canopy tour (zip line), walking trails, over 50 rooms on 10 acres, plus many other amenities. We also offer standard rooms, log cabins, jr suites, suites with jacuzzi, tree house bedrooms with jacuzzi, apartments and villas. The hotel has beautiful views to the volcanoes, central valley and the city. All this nestled on the mountains 25 minutes from the San Jose International Airport. ... more less
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- Also Known As:
- Quality Hotel Heredia