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Reviews (1,680)
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All reviewsmetro roomtrain stationhigh speedroof gardenunderground accessexecutive suitehotel liftexcellent locationconvenient locationmain stationmitsukoshi department storelots of shopsbasement levellarge bathroomfood courthotel is locatedstreet food
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29 - 34 of 1,680 reviews
Reviewed 22 January 2018 via mobile

A hotel nestled just across taipei main station.. getting to scenic spots is so easy because the hotel has a pathway at the basement leading to the mtr. The poular ximending shopping haven is likewise just few blocks away. Taxis are also everywhere. The rooms they offer are enough to put everything even a big luggage will fit. Much room for anything
The vicinity has a lot of restos nd eateries to dine. Personnel are very helpful which is one factor that makes me wanna check in again on my next taiwan visit.

Stayed: April 2017, travelled with family
1  Thank Supermanso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarPark_TP, other at Caesar Park Taipei, responded to this reviewResponded 24 January 2018

Dear Guest,
Greeting from CAESAR PARK TAIPEI!
Thank you for taking your time to write to us. Your precious comments will eternally be great encouragement and support to us. We’re glad to know that you are satisfied with our helpful staffs and convenient location. Thank you very much for your feedback which will be the best motivation for us to keep improving our service. We are looking forward to your next visit to CAESAR PARK TAIPEI with more cheerful and enjoyable experience.

Sincerely, Caesar Park Taipei

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018 via mobile

This hotel is at M6 exit of Taipei Main Station . The location is excellent . That’s the only positive item I can think about this 4 star hotel.

The room is very outdated and needs fully renovation right away. The room does have some mold smell due to humidity . The mattress looks sad and tired. The interior does not match 4 star hotel. We paid $150 USD on Jan 9. It does not seem to be worth it . Sorry, we will not choose this hotel next time.

Stayed: January 2018, travelled with family
3  Thank rockyviewmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarPark_TP, 公關部 at Caesar Park Taipei, responded to this reviewResponded 16 January 2018

Dear Guest,
Greeting from CAESAR PARK TAIPEI!
Thank you for taking your time to give us some advice. We regret to hear any inconvenience caused during your stay. As receiving your review, we immediately informed all relevant departments to make further improvement. We sincerely hope to have a chance to welcome you back and look forward to your next visit to CAESAR PARK TAIPEI with even more cheerful and enjoyable experience.

Sincerely, Caesar Park Taipei

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

I have been to Taipei every year for business trip. This is the first time I stay in this hotel. Location of the Hotel room very convenient., walking distance to Taipei main station. Lots of food stalls behind the hotel, and Tian Hou Wan Dian Sum is just 2 mins walking distance. The hotel lobby looks new. Once u enter the hotel room they is a mouldy smell, rooms size still acceptable. The ventilation problem in the room is bad, it’s quite hard to breath in the room, so my Wife n me wake up a few times during in the middle of the night. The air-conditioner bad, slow n seems like no matter how u set the air-conditioner temperature, it appear no difference at all. Most of the Power plug in the room is old and not working. My Wife complain the Toilet tap handle came off, bathtub seems old n dirty.

Stayed: December 2017, travelled with family
2  Thank Y8374EGgaryb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarPark_TP, other at Caesar Park Taipei, responded to this reviewResponded 24 January 2018

Dear Guest,
Greeting from CAESAR PARK TAIPEI!
Thank you for taking your time to give us some advice. We regret to hear any inconvenience caused during your stay. As receiving your review, we immediately informed all relevant departments to make further improvement. We sincerely hope to have a chance to welcome you back and look forward to your next visit to CAESAR PARK TAIPEI with even more cheerful and enjoyable experience.

Sincerely, Caesar Park Taipei

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

We stayed in the hotel on 30 Dec 2017. The first room given to us was 1209. There was a urine smell when we entered the toilet. I flipped up the toilet bowl cover and discovered pubic hair and dried urine stain on the toilet seat cover. We complained to the duty manager and they immediately arranged for another room for us on level 19. The replacement room looked obviously older than the first room. The carpet was not as soft and the toilet looked very old. From full panel windows, it was downgraded to only half panel. We were ok with it as long as the room was clean.

However, when we were making tea with the mugs provided, we discovered another issue. The mugs provided were not cleaned thoroughly. The mugs had sticky coffee stains on them. When we complained to the duty manager, Sunny, they gave us a new mug and suggested another change of room. The rest of the mugs were not checked by the hotel staff and I had to do visual check myself on each mug. We declined the change of room since we will be out the whole of next day and early check out the following.

The only request we had from the hotel was that they do a proper room cleaning while we are out. The hotel did not offer any other compensation other than the constant change of rooms, which are more of an inconvenience to hotel guests.

This is our first time at Caesar Park Taipei and probably will be our last. Damage control by hotel is minimal. Despite numerous complaints on their housekeeping, I did not see the supervisor/ housekeeping coming to our room to double check. Little is done by the hotel to regain customer's confidence.

Stayed: December 2017, travelled with family
3  Thank Wu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarPark_TP, 公關部 at Caesar Park Taipei, responded to this reviewResponded 16 January 2018

Dear Guest,
Greeting from CAESAR PARK TAIPEI!
Thank you for taking your time to write to us. Your precious comments will eternally be great encouragement and support to us. We value your feedback about our services and we will convey your review to the concerned departments for immediate actions and improvements.
We sincerely hope to have a chance to welcome you back and look forward to your next visit to CAESAR PARK TAIPEI with even more cheerful and enjoyable experience.

Sincerely, Caesar Park Taipei

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

This hotel is too old and dirty to be titled as a 5 stars hotel. The check in took so long. We waited for almost 20 mins just to checked us in. The front desk kept getting distracting and went over to check on his colleagues.

The worse is we were assigned to the last room on level 15. The room was so cold on a cold winter nite. The toilet do not have warmers which I am expecting that for a 5 stars hotel. The window is filthy and the bathtub drainage is so damn filthy too. There were cracked along the bathroom walls.

If you ever go Taipei, don’t stay in this hotel. They are not fit to be awarded the 5 stars title.

Stayed: December 2017, travelled with family
1  Thank li kiang T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarPark_TP, other at Caesar Park Taipei, responded to this reviewResponded 24 January 2018

Dear Guest,
Greeting from CAESAR PARK TAIPEI!
Thank you for taking your time to give us some advice. We regret to hear any inconvenience caused during your stay. As receiving your review, we immediately informed all relevant departments to make further improvement. We sincerely hope to have a chance to welcome you back and look forward to your next visit to CAESAR PARK TAIPEI with even more cheerful and enjoyable experience.

Sincerely, Caesar Park Taipei

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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