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Reviewed 3 September 2017

We arrived moments after 1pm on 26 Aug and were told that the official check in time is 3pm. We were directed to 中一街, which is almost 25mins walk away from the hotel. When we returned at 4:45pm, we were told that our room was ready. We went into the room and to our horror, there was a packet of fresh rubbish beneath the bathroom sink and may strains of hair on the floor. We feedback to the reception and they immediately got the housekeeping staff to remove the rubbish and sweep the floor again. We were rather concerned with the cleanliness despite given ample time to do the job. We were offered a token of apology when we checked out in which we declined to accept.

Room Tip: Housekeeping HQ is on 3rd floor. Housekeeping carts along the corridor and lift lobby in the AM that you have to squeeze your way through.
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank OneRosyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018 via mobile
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Stayed: September 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2018 via mobile
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Stayed: January 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2018
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  • Stayed: May 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2018 via mobile
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Stayed: February 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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