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Reviews (1,894)
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All reviewsswimming poolnice hotelkids lovesand playdinner buffetfront counterconcierge serviceinside roombusiness centernon chinese speakersfamily roomnight marketspeak good englishtaiwanese foodfried eggsstayed here for one nighttaroko gorge
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Reviewed 2 February 2017 via mobile

Excellent five stars hotel. Kids enjoy the best!
Clean, good water pressure good air conditioning big room! Lovely playhouse.....spa service, sand pool , convenience location near night market and airport!
















































Stayed: February 2017, travelled with family
Thank Apollo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this reviewResponded 6 February 2017

Hello Apollo K,

Thank you for taking your time sharing your wonderful experience with us. We are glad to hear that you enjoy our services. It is a great honor to know that you really loved to stay with us. We would definitely look forward to welcoming you back next time for another fabulous stay.

Sincerely,
CHATEAU de CHINE HUALIEN
General Manager
Claudia Cha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2017 via mobile

This hotel was perfect for our 2 year old. They have a big outdoor pool and sandbox to play in, they also have a fantastic play area. The play area was where we spent most of our time. There were different themed rooms, such as a supermarket room, a ball room, a climbing room, and a car room. There were books, Legos, and other toys. The play area was mostly empty except for a few children. It was an excellent place for our son to burn some energy.
The hotel rooms were comfortable and nice. Clean and modern.
The hotel buffet was very Chinese cuisine influenced, we did not care for it. But there were other restaurants around town.
If you are staying with kids in Hualien, this is the hotel to stay at.

Stayed: January 2017, travelled with family
Thank paynebrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this reviewResponded 1 February 2017

Hello paynebrown,

Thank you for taking your time sharing your wonderful experience with us. We are glad to hear that you enjoy our services. It is a great honor to know that you really loved to stay with us. We would definitely look forward to welcoming you back next time for another fabulous stay.

Sincerely,
CHATEAU de CHINE HUALIEN
General Manager
Claudia Cha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2017 via mobile

The service was great! Environment was clean as well as hygienic. And the price was surprisingly cheap! My whole experience here was amazing. 提早到飯店寄放東西,服務員態度都很親切,也讓我們在接下來的旅途因為少了行李,走得更輕便。在冬天來的,雖然泳池關閉,但有送三溫暖體驗券,空間很舒服不會太擁擠。房間也很乾淨不會像有的飯店有煙味。停車很方便旁邊很多停車位。飯店很美是以蒙德里安的畫為主題,還有搭配幾米的作品空間佈置,非常有特色。有一個區域可以讓小朋友動手做或遊戲的區塊很適合親子一起來。

Stayed: January 2017, travelled with family
Thank Astrid L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this reviewResponded 25 January 2017

Hello Astrid L,

Thank you for taking your time sharing your wonderful experience with us. We are glad to hear that you enjoy our services. It is a great honor to know that you really loved to stay with us. We would definitely look forward to welcoming you back next time for another fabulous stay.

Sincerely,
CHATEAU de CHINE HUALIEN
General Manager
Claudia Cha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017 via mobile

Stay 1 night at this 4 star hotel, feel welcome, every staff are well train, service really like 5 star.
Rreceptionist very kind upgrade us to 2 big bed room, thanks, room is ok, breakfast ok, dinner very nice.

Stayed: January 2017, travelled with family
Thank Maggie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this reviewResponded 8 January 2017

Hello Maggie L,

Thank you for choosing to stay at the Chateau de chine hotel and share your valuable comments with us. Please be informed that Chateau de chine has been honored by the five star hotel more than three years ago. Last year we remain the five star grading after evaluated again.
We would like to share this amazing moment with you and we appreciated for your compliment. We will continuously to offer our guest the best service and unforgettable experience. We expected to welcome you back again and serve you in the nearest future.

Sincerely,
CHATEAU de CHINE HUALIEN
General Manager
Claudia Cha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2016 via mobile

This is quite a nice clean and comfortable hotel. The room is slightly small. Quiet surrounding but there is a 7-11 just opposite and a big supermarket nearby. Breakfast is excellent, wide variety of items.

Stayed: December 2016, travelled with family
Thank World_of_JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chateau de Chin... 翰, 總經理 at Chateau de Chine Hotel Hualien, responded to this reviewResponded 1 January 2017

Hello World_of_JT,

Thank you for taking your time sharing your wonderful experience with us. We are glad to hear that you enjoy our services. It is a great honor to know that you really loved to stay with us. We would definitely look forward to welcoming you back next time for another fabulous stay.

Sincerely,
CHATEAU de CHINE HUALIEN
General Manager
Claudia Cha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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