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“Gorgeous location!” 5 of 5 bubbles
Review of Cape Sienna Hotel & Villas

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Cape Sienna Hotel & Villas
Ranked #9 of 36 Hotels in Kamala
Certificate of Excellence
Hong Kong, China
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Gorgeous location!”
5 of 5 bubbles Reviewed 27 January 2012

Usually I read reviews before booking a hotel; however on this occasion I'm glad I read the reviews after making a non-refundable booking.

Some of the reviews from early January were average to poor which worried me and perhaps lowered my expectation.

Thankfully I have nothing to complain about which make me wonder what were the expectations of those who wrote the poor reviews?

Adults only! How brilliant is that! Wish more hotels/resorts did it. No offense to those with kids; however to those of us without kids who want to enjoy a relaxing, quiet holiday this place rocks!!!

The location is amazing. Sitting above the bay on the side of the hill it has fabulous views of kamala beach. It is close enough to the beach to walk (10min) but far enough away to avoid the family holidays and budget travelers. We rented scooters (200bt a day) and were able to zip up and down the hill as we wanted.

Food - breakfast was brilliant and the restaurant was what one would expect from a resort. Decent food at Thai resort prices (not expensive). If you are expecting to do luxury Thailand on 5US$ a day you are about 2 decades late.

Drinks are also what you would expect to pay in an equivalent location elsewhere in the world. Yes they are cheaper on kamala beach but you don't get vanilla sky bar views. If you want to get out of the hotel try Silk next door or Rockfish just down the hill.

Not sure what the deal is with Taxis as we didnt use them?

Staff friendly and attentive. After 2 days they knew what we liked and made useful suggestions. Top tip to the traveller who want 5 star service - tip generously on your first day with cash. 100bt is nothing to us and a huge amount to a service industry person in Thailand. Being generous will get you a lot more than complaining.

Some travelers complained about the sewage smells. Yes occasional unpleasant smells; what do you expect, it's hot, its Asia and some times it happens?

Overall I thought this place was great. Maybe not perfect, but for the price it was brilliant. No complaints, yes would recommend yes would stay again!

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Beaujae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, 2 February 2012
Dear Beaujae,

thank you so much for you review, it was a pleasure having you as our guest and your words and review are great motivation.
We understand that guest expectations are very varied and thus we can only learn from the criticism we received, although not always justified.
We appreciate especially the reviews coming from Senior reviewers and well travelled contributors, like you.
We do on purpose not respond to every review, as it might be a sign of being too apologetic, although in all honesty we sometimes doubt some of the reviews origins.

Of course, we are not perfect, we not claim to be, but we truly believe that we do offer a very good value for money proposition in Phuket and we do care about our customer and their happiness of their well earned holidays.

With Best Wishes,
Frank Dreist
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,520 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (373)
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English first
Sydney, Australia
Level Contributor
124 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 26 January 2012

We stayed 3 nights in villa chi, a private villa managed through cape sienna (villa 9) with the use of the resort facilities. The 3 bedroom villa was large with spectacular views and good privacy, large infinity pool and daily servicing. The resort itself has amazing views from lobby, restaurant and rooftop vanilla sky bar. Beds and pillows were great. Only drawbacks for us were the villas open directly on to the coast road which runs between the resort itself and the villas and villa chi has a lift servicing its two levels rather than a staircase, which initially seems novel and glamorous, but becomes tedious as it is fairly slow and has an annoying chime which can't be turned off or adjusted. For two couples, each with a ten year old daughter travelling together, the villa was a good option and close to Kamala beach.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank POPs13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

The lobby is exactly as pictured and beautiful. The hotel is broken up into 5 6 buildings. After reading other reviews I requested a room that was in a building close to the lobby and on a higher floor and they were very accommodating. We had an excellent stay - and I don't understand why anyone would have anything different.
There is a road between the hotel and the ocean - however this does not hinder the stunning view. On the other side of the road are the sienna villas and sienna rocks with the infinity pool. There is no direct beach access- it is about a 10-15 min walk. Its downhill to the beach and about 5 min in you will pass an ATM and 711. The walk back up burns off all the crap food you probably ate at the beach. The free breakfast buffet is very good with a nice variety and they change it up daily.
Kamala beach itself is not the best for swimming the water is a bit murky and a little dirty. Kamala is a sleepy very quiet beach town. Take a cab to surin beach- it is just lovely and you might just spot a baby elephant being taken out on its evening walk. There were absolutely no bug or sloppy maid service problems at all. Absolutely everything was on point. Without a doubt I would recommend this hotel to anyone interested in the kamala area.
wonderful stay friendly, clean and inviting. the no kids policy is a plus too.

Room Tip: check out the pic i posted showing the layout of the hotel
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank elissa-ra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 24 January 2012

Stayed for two nights before flying back home. Lovely room, fab view and great bar. Room could have done with a bit of low level maintenance but other than that was great. Tried out the restaurant which did not disappoint. Short distance from bars/shops/beach.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank charlesrodent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 23 January 2012

We stayed here for one night - I think our room was 1109 (not 100 percent as we moved around Thailand quite a bit). When we walked into the lobby, we was blown away by the hotel. The large open windows and breeze was gorgeous. The check in guy asked us to choose from a selection of frangrances that he would put in our room - something that never happed.

When we was walked to our room we went down some stairs then down to a darkly lit walkway to where our room was. When we went in the room our initial positive impression disappered. The room was a sea view, but within a few meters had electricity pylons right in front of us. Sitting on the balcony we could actually here a low humming from the pylons. It was not brilliant. If you walk down some stairs from the lobby, there is a good chance you could have the same view. The bathroom was fairly small, and compared with some other hotels we had been in the room just didn't seem to have that wow factor unlike the lobby.

The breakfast was average. I see from previous reviews that some had commented on the firm bed, but this wasn't an issue with us - and to be fair with the hotel they do have a card next to the bed stating that a top up mattress is available for those prefering a softer feel.

The location was ok. A short tuk tuk ride away (I think it was between 100 - 200 bahts) takes you into Kamala - but we found there wasn't a lot there apart from some restaurants. The ride into Patong which is where the main entertainment is will set you back between 500 - 600 bahts. You may get it slightly cheaper if you haggle hard. Would I stay here again ? Only if the price was right - not at which I had originally paid !

  • Stayed January 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Malta_explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Sienna Hotel & Villas

Property: Cape Sienna Hotel & Villas
Address: 18/40 Moo 6, Nakalay Road | Tambon Kamala, A. Kathu, Kamala, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Kamala
#6 Spa Hotel in Kamala
#6 Romantic Hotel in Kamala
#8 Luxury Hotel in Kamala
#10 Family Hotel in Kamala
Price Range (Based on Average Rates): €
Hotel Class:4.5 star — Cape Sienna Hotel & Villas 4.5*
Number of rooms: 146
Official Description (provided by the hotel):
Cape Sienna is a new chic modern resort that brings sophisticated style of city living to the tropical beauty of Phuket. Designed as a retreat for the urbane cosmopolitan, the sleek accommodations and restaurants are all positioned to command stunning sea views from a dramatic west coast headland. ... more   less 
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Also Known As:
Cape Sienna Hotel And Villas
Cape Sienna Resort
Cape Sienna Hotel & Villas Kamala, Phuket

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