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Reviews (942)
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Reviewed 13 October 2017

This is a great hotel. I recommend the hotel for vacation. This is a family place. You will have good food, good place to take good time.
The Punta Del Este is not very far from the hotel, so you can visit many places by car.
Best Regards,

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 168augustod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvaro R, Subencargada at Hotel Del Lago Golf & Art Resort, responded to this reviewResponded 9 December 2017

Dear Augusto,

Thank you very much for sharing your experience on Tripadvisor.

As mentioned in our Hotel you can enjoy various activities, services and an unbeatable environment.

We hope to have your presence again.

Regards,

Rosina Garretano
Atencion al Cliente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

Relaxing and a true art resort. Lots of paintings and pianos. Nice restaurant and friendly service. Beautiful lake view with a very tranquil setting. We stayed for 3 nights in Aug - wintertime there but one can enjoy Breakfast at the balcony overlooking water. Our room is spacious. There was a piano recital of a concert series in the banquet hall on the 3rd floor that we thoroughly enjoyed.

Stayed: August 2017, travelled on business
Thank Christina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvaro R, Jefe de Recepción at Hotel Del Lago Golf & Art Resort, responded to this reviewResponded 6 August 2017

Ms. Christina L.

Thank you for sharing your experience at TripAdvisor.

It is for us a truly privilege to know that you and your family had enjoy of our facilities and services.

Art, it’s a very important part of the Hotel, we have more than 400 pieces of art by national and international artists decorating our walls. Likewise, every month we offer concerts where our guests are invited.

Once again, thanks for your positive comments and we are looking forward to know about you very soon.

Sincerely.

Álvaro Rodríguez.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2017 via mobile

The HOTEL DEL LAGO GOLF ART RESORT is really good. The tomo with Lake view is excelent


We can see and confirm the childs enjoying the funny games. Many families with childs

Restaurant is good. And the guests enjoy the indoor pool.

Stayed: May 2017, travelled with family
Thank MAU1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvaro R, Atención al Cliente at Hotel Del Lago Golf & Art Resort, responded to this reviewResponded 5 January 2018

Dear Mr. Mau,

Thank you very much for sharing your experience on Tripadvisor and its high rating.

We appreciate your comments and we are pleased to know that you have enjoyed your last stay with us.

As mentioned by our Hotel, it has various activities and services that will make your stay an unforgettable experience.

We hope to have your presence again,

Greet Atte.

Rosina Garretano
Customer service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017 via mobile

Been for three days with the family. Location great, food great, entertainment great, quietness unbeatable, service great, price affordable, golf course fantastic. Do you need more reasons? The reason for not giving a five stars qualification is that there is a little bit of maintenance to be done.

Stayed: May 2017, travelled with family
1  Thank Federico U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alvaro R, Atencion al Cliente at Hotel Del Lago Golf & Art Resort, responded to this reviewResponded 5 January 2018

Dear Mr. Federico,

Thank you very much for sharing your experience on Tripadvisor.

We are very happy to know that your stay with us has been very good and that you have enjoyed the facilities, services and treatment of our staff.

We hope to have your visit very soon.

Greetings atte

Rosina Garretano
Customer Support

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2016

I stayed here on business and constantly found myself wishing my girlfriend was with me. The staff were excellent, the food was lovely and the location and actual hotel were very good. The room I was given was beautiful with a lovely front-facing balcony and overall the stay was excellent.

However, when my group were mustering the following morning 2 of my colleagues were got stuck in an elevator. I am very experienced in emergency response & rescue (I do it for a living) and felt the actions taken by the staff were poor - it took over 40mins to release them from a confined space in common usage, not acceptable. If it wasn't for that incident then I would be rating this hotel at 4 or even 5 out of 5.

Room Tip: Request from facing with balcony - beautiful!
  • Stayed: September 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank SteveDundee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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