We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (128)
Filter reviews
128 results
Traveller rating
62
57
7
2
0
Traveller type
Time of year
LanguageAll languages
More languages
62
57
7
2
0
Show reviews that mention
All reviews local market old building hotel is located wet market noodles superior room recommend this hotel hidden gem catholic church modern twist market area swimming pool and restaurant nice hotel traffic jam bed was comfortable front office staff warm welcome
Filter
Updating list...
3 - 8 of 128 reviews
Reviewed 17 October 2018

a good hotel in a classic Dutch style, a cozy lobby with a fireplace atmosphere. but a little creepy at night, because there are white kebaya clothes framed with translucent glass and displayed along the corridor near the elevator.

old wooden stairs with lots of mirrors attached to the wall as long as you want to go to the corridor of the room, maybe for some people who like mystical things can stay in this hotel.

but everything paid off with friendly service, a rather large swimming pool, a minimalist but tasty breakfast, a unique restaurant

Room tip: they do not have good view cause in the middle of traditional market
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank rosim722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2018 via mobile

The hotel as seen on instagram etc is indeed very pretty. Even the building is old, the hotel is not spooky. But, if u're travelling with children please note that the bathroom is quite small bcoz of the shower cabin.

The staffs are very helpful

Breakfast menu varies from Mie Bangka, Chicken porridge, rice, beef/fish dish, potato, sausage, cereal and bread.

Date of stay: August 2018
Trip type: Travelled with family
Thank merry_setianingsih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeniK178, Manajer Umum at Menumbing Heritage Hotel, responded to this reviewResponded 9 October 2018

Dear merry_setianingsih

Thank you very much for taking the time to write a review.
We are delighted that you enjoyed your stay however we are sorry that you had some issues with the bathroom.
I hope this won't discourage you from returning to Menumbing Heritage Hotel next time you are in Pangkalpinang Bangka.
See you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

A very attractive hotel, with many beautiful spots inside. Took Junior Suite, room was quite big. Breakfast has adequate variety and some quite interesting local specialty.

Service was good and friendly, but had a glitch upon check in where we already paid full by bank transfer and also already emailed the proof to their reservation and front office emails 2 days prior to our arrival, but reception staff seemed unsure and said will check again.

Cleanliness of towel needs improvement, and housekeeping forgot to refill our toilet paper & bottled mineral water in the bathroom on the second day (first day upon check in, had bottled mineral water both in the bathroom & room). Room has coffee machine, but hotel was out of coffee capsules.

Hotel needs to pay more attention to details in some areas. But I love this hotel and will definitely come back when visiting Pangkal Pinang.

Date of stay: August 2018
Trip type: Travelled with family
Thank purpleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeniK178, Manajer Umum at Menumbing Heritage Hotel, responded to this reviewResponded 9 October 2018

Dear purpleon

Thank you very much for taking the time to write a review about your experience at Menumbing Heritage Hotel Pangkalpinang.
I am really sorry to hear that your stay was not up to expectations. You sharing these feedback with us gives us the opportunity to look into the matter and to be able to deal with it accordingly.
I hope that this experience has not discouraged you to stay at Menumbing Heritage Hotel Pangkalpinang next time you are in Bangka, and that you will give us the chance to offer you a better experience next time.
See you again soon hopefully.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2018 via mobile

I love the ambience here, vintage looking.
Many great photo spots. And all the staff is so friendly to all guests.
The room is comfortable, clean.
But the bathroom is not spacious enough.
I like the bread and noodle at its restaurant, you must try it..
But
Overall, you will love the ambience here..

Date of stay: January 2018
Trip type: Travelled with family
Thank 101ninar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeniK178, Manajer Umum at Menumbing Heritage Hotel, responded to this reviewResponded 17 September 2018

Dear Nina R

Thank you very much for share your nice experience with us.
We are happy to hear that your stay was so great in our hotel.
and we all look forward to welcoming you again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

This heritage hotel is from old building. Nice interior especially lobby, mezzanine and pool area. Building is well maintained, high ceiling, bright light. The staff is super friendly - especially front office staff. They have old lift - interesting to try. Just next to the hotel there is local market - a little bit smelly since they sell dried fish, but interesting to be explored and the catholic church. Breakfast is average, actually can be improved with more unique concept and taste, room is nice but frankly speaking - they need to refresh the towel supply. However overall, I think this hotel is a must visit hotel in Bangka.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank ssijuve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deni K, Manajer Umum at Menumbing Heritage Hotel, responded to this reviewResponded 17 July 2018

Dear ssijuve

Thank you so much for your feedback regarding your recent stay at Menumbing Heritage Hotel Pangkalpinang Bangka. It was our great pleasure to welcome you and we're glad to hear that overall you enjoyed your stay with us.

I am terrible sorry, I hear that your experience was not good regarding the bed smell from outside and refresh towel supply. I have shared this with our the team so that they can investigate and address. At the Menumbing Heritage Hotel we strive to provide a superior service experience for every guest; therefore your feedback is very important to us to improve our service for the future.

Thank you again for sharing your experience, and we hope to welcome you back again in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews