This was our first trip to Mexico and we couldn't have picked a better place. Upon arrival, the first thing that impressed us was the fact that we were not amongst a bus load of people. This is an exclusive, intimate adult only resort so we were the only couple arriving at the time. As the transport van pulled up to the front entrance we noticed one of the staff members pouring two glasses of champagne!!!! It took us split second to realize that the champagne was for us!!!!
We were greeted by a zen-inspired hotel lobby without the traditional front-desk. We were told that we could just have a seat in the seating area while waiting for the first available staff member that would take care of our check-in. It was a personalized check-in that most other resorts charge extra for.
Once checked-in, our very helpful and cheery bellhop Jose de Jesus greeted us with our luggage and then proceeded to give us a quick and efficient tour of the lobby and lounge area. He explained where the restaurants were located as well as some of the hotel amenities before leading us to our room. Upon arrival at our room, we were greeted by a huge zen-inspired junior suite (the basic room). Wow!!! Words can't describe. The approach that this resorts takes to greet it's guests is out of this world. Made us feel so special.
There really is nothing bad to say about this resort and the staff. They are constantly going out of their way to make sure you are satisfied. Whether it is the restaurant staff, or the beach concierge staff or the beach waiter staff, everyone is constantly smiling and cheerful. We often encountered staff walking the grounds singing. They genuinely seem happy.
Our first night we had dinner at the Lupita restaurant and we got to meet Claudia who took care of us. What a genuinely nice lady. She went out of her way to make sure we were happy. I even got to taste some homemade habanero infused tequila.
I would like to take a moment to thank Jared (beach concierge) for being so pleasant. Every morning, we were greeted by a smiling and happy Jared that would come by and see us at least 4 or 5 times during the day to make sure that everything was ok. It wouldn't be fair of us not to mention Jarlin (Jared's colleague) as well as Luis and Eduardo. These guys really work hard all day making sure that all the beach guests are happy. Whether it's by bringing cool refreshing towels or ice-cold cocktails, they're always genuinely smiling.
I really can't say anything negative about the resort. Food is excellent (fine dining), service is impeccable, rooms are gorgeous and clean. The whole resort is spotless. Beloved Playa Mujeres is truly a 5-start top-notch resort.
We will definitely be going back!!!!! Now if only it was a bit easier to get to and from either downtown Cancún or Puerto Juarez, that would be really cool. Currently, taxi service is the only way and if you plan on visiting either Isla Mujeres or downtown Cancún, without taking a tour, it can get pricey.
Thank you to everyone at Beloved Playa Mujeres. You really made us feel special and we will never forget it.
- Official Description (provided by the hotel):
- The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more less
- Reservation Options:
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- Also Known As:
- La Amada Resort
- La Amada Playa Mujeres