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187 - 192 of 725 reviews
Reviewed 10 January 2018

We keep going back to the Chava as it's a great place to vacation for any family. The big apartment style rooms give plenty of room and comfort for the kids to play around in without feeling like you're jammed up in a hotel room on holiday, it feels more like a home. The staff are all extremely friendly and the restaurant serves up what I think is the best food in Phuket. I can strongly recommend the fish taco, black pepper and garlic squid and the famous Chava burger. For a boutique hotel you would think it would feel crowded but it's much the opposite, it actually gives the feel that it's yours on your own as everything is so seamless and flowing there's plenty or room for everyone. We will definitely be back.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank zacp2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 10 January 2018

Thanks Zac- it was great to have you and your family returning to The Chava once more for your short break from the busy Hong Kong scene. With several daily options available and flight time only just over 3 hours, Phuket is a simple and easy escape, made a lot easier with a dedicated airport pick up service to whisk you straight to us here in Surin Beach. We know you love your food, so great to see you really enjoying our offer here-we will ensure we continue all of the dishes that you mentioned. Hope to have you back again very - good luck for the rest of the season! All the best, Peter Jones, General Manager.

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Reviewed 9 January 2018

Yes,its true. All future holidays have been ruined because of the exceptional destination that is the Chava. From the moment we arrived (with 2 teenage boys on their first trip) the feelings of relief and contentment never left. The 2 bedroom penthouse was huge, service impeccable, poolside magnificent and the breakfasts....Special mention for the coffee which definitely has that Carlton flavour.
Peter and his staff have created the perfect destination and the smiles you see are obvious signs of an harmonious, almost family run business.
We will be back. Mark D

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
3  Thank Mark D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 10 January 2018

Dear Mark D- you gave us a real fright when we saw your headline! It seems however that we have made the difficult choice of researching, planning and choosing your future holiday destinations a very easy one for you-just drop us a line here at The Chava directly via reservations@thechavaresort.com and we will do the rest for you. We guarantee not to be beaten on rate for bookings made directly with us-there you go-you're all sorted!
Please hurry back- kind regards, Peter Jones, General Manager.

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Reviewed 8 January 2018

I decided to book Chava Resort after reading so many great reviews about the hotel and the helpful Peter Jones! I was of course a little bit worry that I could be disappointed but as soon as the taxi arrived at the hotel every worries disappeared! Peter was there to welcome us offering us orange juice and telling us everything we needed to know about the hotel, the flat, the beach and the services in and outside the hotel. After the warm welcome they showed us our two bedroom penthouse flat which was so amazing beautiful, overlooking the pool and the beautiful palma trees. And that was the beginning of a fantastic holiday at the Chava: the restaurant was very good (we ate different times at dinner and lunch), the staff was kind and smiling, the receptionists were always very helpful booking for us anything we wanted and Peter was a real help in giving us every time we needed the right advices for the organisation of our holidays (excursions, dinners, day out, renting private boat, tour, activities, etc). The position of the hotel is great with all you need at walking distance like restaurants, supermarkets, shops and Surin beach is at 5 minutes walking and it is very beautiful. Overall we could not ask for anything more. We have been very happy at the Chava Resort and we thank Peter very much for making our holiday in Phuket unforgettable.

Date of stay: December 2017
Trip type: Travelled with family
1  Thank berto592
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 10 January 2018

Dear berto592- I promise I have not written this review- I am however blushing at your glowing comments.Thank you most sincerely for taking the time to share your comments-we are really very grateful to receive them and I am so glad that our team were on hand to help make your stay such a success-kind Regards, Peter Jones, General Manager.

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Reviewed 7 January 2018

We stayed for 8 nights over Winter holiday in a two bedroom apartment - inlaws in 4 bedroom apartment. Had a wonderful time!! Really no negatives. Restaurant amazing. We took a cooking class which we loved. Rooms spotless. Staff always helpful and smiling. Beach across street- 3 minute walk. Peter Jones always working hard and setting the tone for staff who clearly follow his lead in providing excellent customer service. Best place we stayed in Thailand by far!!! Thank you for a wonderful vacation.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank buddy111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter J, General Manager at The Chava Resort, responded to this reviewResponded 10 January 2018

Dear ZacharyE2014- thanks for taking the time to share your comments regarding your recent family holiday staying with us here at beautiful Surin Beach in sunny Phuket. Large family holidays are our speciality here at The Chava, so glad to hear that you had an enjoyable stay with us and that our hard working team added to your enjoyment-Chef loves doing the in room private Cooking Classes. Hope to see you again in the future, kind regards, Peter Jones, General Manager.

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Reviewed 4 January 2018 via mobile

Group of 8, we had two bedroom apartment linked together, it was a wonderful apartment, spacious and clean, environment filled with nature...the pool was great, short walk to the beach, we all had fun. manager was very helpful will all our questions.

Date of stay: December 2017
Trip type: Travelled with friends
Thank Marjeck S
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Peter J, General Manager at The Chava Resort, responded to this reviewResponded 10 January 2018

Dear Marjeck S- thanks for choosing The Chava for your recent group holiday. We are perfect for groups such as yours as our luxury Apartments start from 2 Bedroom 2 Bathroom and include the adjoining linked Apartments that you experienced which are perfect for 8 guests. We additionally have 3 Bedroom (6 guests), 4 Bedroom (8 guests) and even a 5 Bedroom 5 Bathroom option (10 guests). Hope to have you returning in the future again-kind regards, Peter Jones, General Manager.

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