We went as a family of 14 including 2x 3yr olds and a 7 month old baby.

Facilities : v clean rooms with 1 rubbish bin and 2 recycling bins, aircon, balcony with chairs, coffee maker, bottled water, hot water, tv, glasses and mugs.

Food: Fabulous. Great service at the restaurant, a huge variety of food for all tastes including a chef who prepared pasta and/ or eggs(depending on time of day). There were lots of CR dishes avalaible which was fantastic and lots of fruit, vegetables and fresh bread. (I just wish they had tortillas). Good variety of drinks too.

There was food available at the snack bar and drinks from pool bar where you could also get granizados.

The tables were kept clean and the friendly staff made sure all used plates were removed quickly. There were lots of high chairs for the little ones.

The swimming pool was clean and a good depth for children and adults.

The (amazing) beach was about 600km from the hotel, we saw monkeys etc. At the hotel we saw macaws flying around over the trees and lots of birds.

Entertainment : excellent live music and a magic show for children. The only thing I would change is that the magician would move on with the times and stop using a pigeon and a rabbit in his show. This is just not OK really. But otherwise it was fun.

All in all we had a fantastic time. Its not easy to please lots of ppl with different tastes and needs. We were all really impressed with everything and loved the food which we though was great value for money.

Would definitely recommend.

Staff were very good and friendly. Room was large but basic, bedding wasn’t good. Pillows I think had been filled with cotton wool buds. Bathroom ok with hot water and quite good water pressure. Pool was good size but not much room around pool to sunbathe. Bars ok with national branded spirits and beer. Extra charge for international alcohol. Food around pool looked ok. Food in restaurant for breakfast, lunch and dinner was not great. Plenty of salads which were ok but the hot food didn’t look good so I didn’t eat apart from the pasta which is made fresh by chef. Only problem is cross contamination of foods as same spoon is used for meats and vegetables and meat were then transferred into vegetables containers. There is no games rooms like pool table or table tennis extra but they do have boardgames at pool bar like connect four, chess etc. Beach is 15 min walk down the road which is ok but not that great. There is another beach slightly better to the left but you need to walk up some rocks and down other side to get to it and there’s not a great deal of sand to lay on. I booked this hotel knowing it wasn’t going to be amazing but it was the best value compared to others around and my budget didn’t stretch that far so I took a chance on hotel arenas. I was there 3 days with my 16 year old son and it was ok for 3 days but I personally wouldn’t want to stay longer. Food just wasn’t good enough, not sure why some reviews are saying food is excellent. Clean hotel with lovely staff.

Good rooms, great food, bars.

Air conditioning in the rooms is a little noisy, central A/C would be better.

Food is good, the buffet has a lot of options of salads, meat, deserts.

The pool bar has very good products, there was not much people during the days we went (Sun-Wed) so the attention was very fast.