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5 - 10 of 638 reviews
Reviewed 9 September 2017

The hotel is good - but we had two major problems. The wifi was non-existent for the entire duration of the stay. I understand that this can happen, but given that we are paying for a room with a wifi, at the least I would have expected the owners to offer us a discount. Then the hotel charged us for the same room twice (upon check in and check out). When this was pointed out, it took them forever to fix this, with multiple emails from multiple people. Again, the error was understandable, and they did fix it, but the delays and prolonged silence is bothersome. Errors like these need to be fixed promptly, perhaps with an apology (none came our way).

Stayed: August 2017
Thank badcafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia L, Gerente geral at Beach Hotel Maresias, responded to this reviewResponded 10 September 2017

Dear Guest
We are glad to read your comment. Thanks for the time you spent writing us. Certainly all problems should be solve as soon as possible.
I really apologise all delay regarding the wrong charge. Immediately we request your refundable, however, credit card company takes around at least 10 days to solve it.
Give us a chance to show you our excellence in hospitality and brazilian inspired way to receive our guests.
Regarding the Wifi connection, we do have 5 links shared around all hotel areas, but, inside each room, we do not have it.
Sincerely
Patricia Luz
General Manager
Beach Hotel Maresias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

Hotel is located in the middle of Maresias beach. It has a nice grass area between the rooms and the sand beach with a kids playground.

Also a heated pool is available to warm you during our fall chill nights where you can relax after a beach day long . If you prefer there's a sauna where you can view the ocean.

The waves are tall and strong so ideally for surfers. Maresias is part of world surf circuit and it's one of the best stages of it.

Definitely a good place to take your family and your mother-in-law (invited or not).

Stayed: May 2017, travelled with family
Thank Rod A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia L, Gerente geral at Beach Hotel Maresias, responded to this reviewResponded 30 July 2017

Dear Mr. Rod
Thanks for choosing Beach Hotel Maresias!
We appreciate your comment regarding our Hotel. We would like to apologize the delay answer.
We have available special packages for holidays!
Regards
Patrícia Luz
General Manager
Beach Hotel Maresias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2017 via mobile

The hotel is amazing, yes it is.
Be in front of the sea it's really nice.
My room was not facing the sea, by choice, but for the high price I thought it could be a little bit better. The room was really humid and, I guess, because of it, it didn't seem super clean. Breakfast was fine. Friendly staff. Service fine. The food at the hotels restaurant was nice.
Honestly I didn't see a huge difference at the service to be so expensive. I believe it was only because of the season, carnaval.

Stayed: February 2017, travelled as a couple
Thank Nah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hebert M, Gerente geral at Beach Hotel Maresias, responded to this reviewResponded 16 March 2017

Dear Nah

We really appreciate your e-mail and visit.
It is a such pleasure for us to receive an e-mail like yours.
We hope to see you again soon in our hotel to enjoy the whole structure.

Regarding your comments, we reanalyzed, important to let you know that we have new rates and attractive packages in force now a days.

Please do not hesitate o contact us anytime.
Looking forward hear from you.

Sincerely
Patrícia Luz
General Manager Beach Hotel Maresias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2017 via mobile

Unbelievably beautiful place. A real tropical paradise. Granted that the hotel needs some updating, but in a setting like Maresias, one tends to forget those details. Staff, food, monitors in kids club, pool, beach are all just about perfect. And the value for money is just beyond belief. For a similar stay in any of the European resort you would expect to pay anout 3 times more. If you can, visit this place. You will not regret I promise.

Stayed: December 2016, travelled with family
Thank Jasmin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hebert M, Gerente geral at Beach Hotel Maresias, responded to this reviewResponded 24 February 2017

Dear Miss Jasmin

We are honour to receive your feedback!

Regarding your comment, i really appreciate.
I am the new hotel manager, and i will do my best to up to date and improve some issues according to the hotel standard and sop.

It is definitely a paradise and has a special potential.

Let me know your next stay.

Looking forward hear from you.

Sincerely
Patrícia Luz
patricialuz@beachhoteis.com.br

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Reviewed 24 January 2016 via mobile

There are two types of rooms: beach front and parking lot. Unfortunately, we stayed in the parking lot.

The room was simple, no better than a cheap motel off a highway. It had absolutely no beach character. There was no sensation of being in an expensive beach front hotel. I stress the word expensive.

These are definitely the 2nd class rooms that were built to profit with little consideration for offering comfortable accomodations or providing a tropical beach experience.

The beach front rooms look to be a much better option. They seem to be spacious and well maintained, in contrast to the parking lot rooms which had a rundown aspect to them. It is unfortunate that none were available when we checked in, otherwise I would have requested a change.

If you are going to stay at this hotel, I strongly recommend that you stay in the beach front rooms. The parking lot rooms aren't worth it. You would be much better off staying at a nice quaint pousada.

Breakfast is average.

The pool and the pool side service is exceptional.

Stayed: November 2015, travelled with family
2  Thank Brett C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirian L, Gerente at Beach Hotel Maresias, responded to this reviewResponded 27 February 2016

Mr. Brett,

Thanks for your evaluation.

Here in Maresias, we usually host several kinds of guests. That´s why we offer different options of accommodation, from the most economical (parking lot) to the most comfortable (beach front).

It would be a plasure to welcome you in our beach front rooms next time.

Att,
Mirian Zancan Lopes

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