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“It Grows on You”

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Turtle Beach by Rex Resorts
Ranked #1 of 1 Hotels in Plymouth
Reviewed 6 September 2010

I will try not to repeat other reviews – apologies if I do. In summary, the hotel kind of grows on you.
We had a family room, which was fine for myself, wife and children aged 16 and 12. We got used to the sound of the air conditioning, which at least drowned out any other external noise (not that there was a lot).
We had mixed views on the food. Myself and my semi-adventurous son enjoyed the choice of food, especially the local food, whilst my wife and less adventurous daughter struggled on some nights to find something that was sufficiently plain. The food however was always plentiful, although a rolling two week menu would avoid having the same meals in the second week of a two week holiday.
The location was brilliant. The pool area was great, although we only went in the pool twice, preferring the sea, which was always warm and calm. We had sun beds on the beach and were not disturbed too much by the vendors – a polite no thank you did the trick. If you go, you must look up Jerry (Jerry’s Art and Craft Shop) who has a stall on the beach and is a real character. Mary gives massages on the beach, which my wife enjoyed. We also bought leather belts from another of the beach vendors whose name I did not get – but would certainly recommend his work. He makes all of his products on the beach and makes belts and shoes to order.
We hired a jeep for a couple of days and had no problems. We found Pigeon Point a little artificial, although it did look beautiful. Our favourite beach was Englishman’s Bay, which is a must see - a perfect beach with very few people to share it with. We also went on the Twin Rivers Hike with Lyndon (arranged through Virgin Holidays). This was a really worthwhile trip, a hike to a waterfall and a pool in which we enjoyed a refreshing swim – we had it to ourselves, which was very special.
Finally a big thank you to Toby, the deputy manager at the hotel. He was always around and would sort out any problems you might have. He was also always on the go, collecting glasses or helping out behind the bar.
All in all, a very enjoyable holiday in a hotel which, although not four star, represented great value for money.

  • Stayed: August 2010, travelled with family
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3  Thank yeo_man2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 September 2010

Had a fantastic time.... all staff were very friendly and helpful. Room cleaned on a daily basis, with fresh towels left etc. Meals very good and varied. We loved the barbeque with the steaks which were as big as your plate!!!

Booked a few trips via Rubin (hotel lobby) - had our own escorts for the Island Tour and Rainforest Tour (Jeremiah & Jerome - thanks both you were great!!!). Booked a boat trip via Woody (from the beach) had a fab day - thanks Woody and to the two young men who manned the boat/trip. And a thank you to Eastlyn, the taxi driver who took us to Scarborough and picked us up (and to the airport on our departure).

Welcomed the rain (well it is the rainy season) or liquid sunshine as the people of Tobago call it, but plenty of hot sunny days.

The only negative we could find was the bar area... only one bartender on at a time so you have to learn to have patience, but don't let this put you off, bartenders on duty were very friendly, in a way we felt sorry for them - NB hotel management should review having more than one person running the bar.

  • Stayed: August 2010, travelled with family
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2  Thank kam003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2010

We just returned from a fantastic holiday in Tobago during which we spent 4 nights at the Turtle Beach which we loved! We arranged our own flights and hotels, so took a taxi from Crown Point airport to the hotel which cost TT$80. On arrival at the hotel we were greeted with rum punches, iced towels and a warm welcome. Our rooms were on the first floor towards the south end of the hotel which is 200 metres from reception, but like another reviewer said, it’s a nice walk along the beachfront side. Also, the sea was so warm and calm when we were there that we often swam in the sea rather than the hotel pool (which was clean and warm too!).

Our rooms were spacious and clean, with safe and TV, plus a coffee machine in one of them. We had the upgraded rooms which have the mini-bar topped up with soft drinks and beers every other day. One time they ran out of Coke so gave us 7-Up instead, but the next day brought Cokes as well. As others have said, TV reception wasn't great on some channels, but the Sky Sports channel was fine if you want to watch live premier league football - they even show Saturday afternoon games live in Tobago!

Overall, the service was good and friendly. We had a problem with the toilets (don’t ask!) and maintenance came round in a flash to fix it. Same with the safe and air conditioning. Free wifi internet in reception was high speed and reliable. Restaurant drinks service was OK if you could get the waiter’s attention, and the only gripe was the slow bar service. One barman struggles with a crowd of us Brits on all-inclusive! The food was very varied and plentiful, and the roast dinner on Sunday was great.

The manger’s drinks reception was a fun event, and we met Peter Cox who gave a talk on the wildlife of the island. The local dive centre at the hotel was excellent, and I had some great dives with them (Maverick wreck dive is brilliant).

The hotel offered a number of tours, but we opted to take a full-day tour with a local taxi driver, Ram. This was a great way to see the island highlights (forts, beaches, Argyll Waterfall, Speyside, Scarborough, Jemma’s Café etc.) on a schedule to suit the four of us. The whole day cost TT$800 (around £80) and he told us about the history of the island and even took us to the best shops and produce stalls to buy mangos, gifts, etc. Argyll Waterfall deserves a visit and it’s worth having the free local guide service as they tell you about the wildlife and history of the falls. Jemma’s Treehouse Café was disappointing – slow service and not as impressive a location as Turtle Beach!

After 4 nights we moved on to a pre-booked week at the Stonehaven Villas (review to be posted there) which is the height of luxury, but we were sad to leave the Turtle Beach. Sure, the hotel isn’t the Burj Al Arab, but neither are the prices. It seems most guests, like us, had a great stay and thought the hotel was good value for money. Some reviewers must have been unlucky in the rooms or service – if you experience problems I’m sure it’s worth raising them with the management and maybe getting a change of room for example.

By the way, we also visited Le Grand Courlan and Grafton Beach Resort hotels on the island, and neither seemed anywhere near as friendly, safe or busy as the Turtle Beach.

  • Stayed: August 2010, travelled with family
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1  Thank Primaxia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2010

Tobago is a beautiful Island with some very welcoming and friendly locals who are truly let down by this hotel. From our arrival and the two and a half hour wait for our room to the moment of our departure our entire holiday was dogged by problems.
I will list our main complaints:
• being abandonned on arrival
• dirty rooms with mould in the bathrooms
• a bath that was not properly supported and yes my husband did go through it!
• a safe that you could pick up and remove from the room
• unreliable housekeeping and repeated failure to replace towels
• water dripping from the ceiling of our children's bedrooms onto the electrics
• our own exclusive brand of fungus growing on all the fixtures and fittings
• all our clothes smelling of an expensive brand of blue cheese thanks to the damp
• continual buffets with the added bonus of fly infestations especially at lunch
• a number of very grumpy officious staff who overshadowed the friendly ones
• the only kit the maintenance men had seemed to be empty rucksacks

I could carry on but I don't want to look like I'm moaning! I was very disappointed by our holiday, on the positive side the location of the hotel is fantastic, the local vendors on the beach were very friendly and our rep, Maria is fantastic. However I would not recommend this hotel to anyone else unless they are qualified plumbers seeking a bus man's holiday or perhaps Gordon Ramsay would like to give the kitchen staff some advice on how to make buffet meals more exciting.

  • Stayed: August 2010, travelled with family
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1  Thank TheFamousFive186220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2010

GREAT VALUE for money. Don't pay attention to negative reviews. They're from people who do nothing but complain.
My wife, kids, and inlaws are still here and we all love it! Only slightly negative issue would be the service at the swim-up bar. Quite slow. However, bartenders were quite friendly and attentive. Rowley was Great! He always took care of us. Raul was good too. We coming here every year now. The pool was wonderful- the biggest in tobago!

  • Stayed: August 2010
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1  Thank mrneate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Turtle Beach by Rex Resorts

Address: Courland Bay, Plymouth, Tobago
Region: Caribbean > Trinidad and Tobago > Tobago > Plymouth
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Plymouth
Price Range: €109 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Turtle Beach by Rex Resorts 3*
Number of rooms: 125
Official Description (provided by the hotel):
"best beach resort experience in Tobago" ... more   less 
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Also Known As:
Turtle Beach By Rex Hotel Scarborough
Turtle Beach Tobago
Turtle Beach Rex Resorts
Turtle Beach Hotel Tobago

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