We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (263)
Filter reviews
263 results
Traveller rating
34
108
68
28
25
Traveller type
Time of year
LanguageAll languages
More languages
34
108
68
28
25
Show reviews that mention
All reviews fantastic gym huge gym top floor comfortable hotel old town sunday night market rooms are large short walk buffet breakfast patong beach short stay thai food thailand budding musty robinsons
Filter
Updating list...
7 - 12 of 263 reviews
Reviewed 7 November 2018 via mobile

This hotel seemed like one of the biggest buildings in the city! I think they had 18-19 floors of hotel rooms, a huge gym with several machines, free weights and lots of equipment. (Nice treat for any gym junkies out there)
We stayed in 17th floor and walked to the Sunday night markets. (Maybe 1 mile at most?!)
And the staff surprised us with an awesome special cake for our friends bday!!
Beds were a little stiff but it was very clean and we felt safe!

Date of stay: November 2018
Trip type: Travelled with friends
Thank LISA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalphuket c, ผู้จัดการฝ่ายประชาสัมพันธ์ at Royal Phuket City Hotel, responded to this reviewResponded 6 December 2018

Dear LISA M
Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. Although our hotel is not adjacent to the sea. But you will find a new style of tourism such as the old town. Local shops and walking streets are very popular. There are also famous restaurants that taste great and are much cheaper than the beach. May I ask that you allow us another opportunity to serve you, as we consider it our privilege to have you stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018 via mobile

Great hotel with everything you want, as well as exceptional service, really.
Location, rooms, facilities, staff, all is good.
The top floor restaurant view is incredible!
The massive, epic gym is the best part.
It’s public and not busy. That’s why all the installations, all to yourself!
Do it, choose this one.

Date of stay: October 2018
Trip type: Travelled with family
Thank philvallerand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalphuket c, ผู้จัดการฝ่ายประชาสัมพันธ์ at Royal Phuket City Hotel, responded to this reviewResponded 3 December 2018

Dear Philvallerand
On behalf of the Hotel have to thanks for your review and commend. we're pleased you are impressed in our hotel.
and May I ask that you allow us another opportunity to serve you, as we consider it our privilege to have you stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018

It was surprised me that there was a very nice soft roasted beef served as a Sunday lunch, with Yorkshire budding which we would never thought that we could found here. Honestly it was a very nicely made, and nice cooked for the a soft roasted beef and served with nice cooked vegetable, gravy also nice. I felt that I was home that day, emmmm yammy yummy. More importantly, there were few Philiphino staff speak fluently English with us. Nicely Done, the 154 Cafe Restaurant at Royal Phuket City Hotel.

Thanks for the nice meal home (UK) in Phuket

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank ggmahngroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalphuket c, ผู้จัดการฝ่ายประชาสัมพันธ์ at Royal Phuket City Hotel, responded to this reviewResponded 30 November 2018

Dear ggmahngroup.
Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. Your thoughts are very important to us. about a Sunday lunch menu we are meticulous for cook with the taste to provide customers with excellent taste. Raw materials are well selected. 154 Cafe' ready to serve European dishes, Thai food and international food. And do not forget to taste 154 bread Made fresh every day. please let's us be in your choice in the next time of your holiday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2018

The location is in Phuket Town however, it is far from many places.
Staff re so lovely, great service!
Not good for the youth who would enjoy Patong Beach.
Rooms are quite old, I had a funny smell in my room.
The gym is very big with all the equipment you'll need.
Wifi is very good around the whole hotel.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank trulytiffany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalphuket c, ผู้จัดการฝ่ายประชาสัมพันธ์ at Royal Phuket City Hotel, responded to this reviewResponded 27 November 2018

Dear Trulytiffany.
Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. Your thoughts are very important to us. We apologize for what you have encountered. We have checked the cleanliness and odor as you said, and our general manager has strictly urged this matter. To prevent this from happening again in the future. Please give us confidence. We make every effort to make our customers the best they can.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

After trying and later aborting a landing at Krabi Airport due to fog, we landed at Phuket and were transported to this hotel for a few hours, waiting for the weather to clear.
The hotel was efficient and had all our paperwork ready, which was great service. Room was spacious and breakfast on the 19th floor gave a great view. Breakfast was good for an Asian Western meal. Good selection.
Bed was very comfortable and gave us s few hours sleep before heading back to our plane.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalphuket c, ผู้จัดการฝ่ายประชาสัมพันธ์ at Royal Phuket City Hotel, responded to this reviewResponded 27 November 2018

Dear Chris P
Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us. Your thoughts are very important to us. We will keep this base forever. in the other chance let's us service you again in the next of your holiday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews