We booked this hotel last minute for 700 baht a night so wasn't expecting too much. But overall this has to be one of the worst stays in a hotel I've ever had. The staff have extremely poor English, so bad that we could not even communicate with them to ask for a taxi to the airport the next morning. The staff were in no way helpful and seemed to have different people at the desk every few hours who did not even work there.
The hotel itself is run down with a terrible smelly lobby and shabby hallways. The rooms are very basic and averagely clean besides one or two small things.
We are regular travellers who don't mind roughing it up every now and then but rattana mansion is on a different level of rough!