Rooms didn't feel or look too clean and the whole hotel was in desperate need of restoration. It's right in the centre of Phuket town though so if you aren't heading for the beach or staying long it can be an ok base. Pretty cheap so can't be too critical. Unfortunately we saw a rat in the corridor, but not necessarily that rare in Thailand. The staff were helpful enough and it felt safe. On the plus side we looked poor when we got taxis from there so we didn't get ripped off or taken to any 'tourist shops'.