We stayed at the Centara Grand for 7 nights. We were taken to the Club lounge on a buggy on arrival where we were offered drinks and snacks while they finalised our room details. I had originally booked a one bedroom villa with two double beds for a family of four (2 adults and 2 children aged 6 and 3) but upon arrival we were given a room with a King sized bed and a roll out bed, which I was not happy with. This was more down to my travel agent than the hotel as they could not guarantee the room type, but the hotel were amazing in helping us find a room which would be more suitable for us. We spent one night in the villa, which was amazing but very secluded from the rest of the resort which made me feel slightly uneasy as I am not used to be being so far from everything and like having other people around and feeling secure. The next morning we packed our bags ready to move and went to the Club lounge for breakfast. The lounge was great! The food was perfect to meet our needs and the staff were great and very accommodating. They made sure the children were happy and entertained and also got us whatever we needed. Soon we were told our new room was ready, a Luxury Pool Room with two queen sized beds. The...More
- Free Wifi
- Free Parking