We stayed at the Centara Grand for 7 nights. We were taken to the Club lounge on a buggy on arrival where we were offered drinks and snacks while they finalised our room details. I had originally booked a one bedroom villa with two double beds for a family of four (2 adults and 2 children aged 6 and 3) but upon arrival we were given a room with a King sized bed and a roll out bed, which I was not happy with. This was more down to my travel agent than the hotel as they could not guarantee the room type, but the hotel were amazing in helping us find a room which would be more suitable for us. We spent one night in the villa, which was amazing but very secluded from the rest of the resort which made me feel slightly uneasy as I am not used to be being so far from everything and like having other people around and feeling secure. The next morning we packed our bags ready to move and went to the Club lounge for breakfast. The lounge was great! The food was perfect to meet our needs and the staff were great and very accommodating. They made sure the children were happy and entertained and also got us whatever we needed. Soon we were told our new room was ready, a Luxury Pool Room with two queen sized beds. The...We stayed at the Centara Grand for 7 nights. We were taken to the Club lounge on a buggy on arrival where we were offered drinks and snacks while they finalised our room details. I had originally booked a one bedroom villa with two double beds for a family of four (2 adults and 2 children aged 6 and 3) but upon arrival we were given a room with a King sized bed and a roll out bed, which I was not happy with. This was more down to my travel agent than the hotel as they could not guarantee the room type, but the hotel were amazing in helping us find a room which would be more suitable for us. We spent one night in the villa, which was amazing but very secluded from the rest of the resort which made me feel slightly uneasy as I am not used to be being so far from everything and like having other people around and feeling secure.

The next morning we packed our bags ready to move and went to the Club lounge for breakfast. The lounge was great! The food was perfect to meet our needs and the staff were great and very accommodating. They made sure the children were happy and entertained and also got us whatever we needed. Soon we were told our new room was ready, a Luxury Pool Room with two queen sized beds. The room was perfect in every way! Right next to the hotel lobby with the best views of the beach and sea. We also had our own pool which we made use of for the first few days.

We ate at the restaurants, Mare (Italian), Cove (Buffet/international) and Coast (beach grill) at the resort for the first few nights but then decided to venture out to Patong City which was only a 10 minute taxi ride away. The food at the resort was great but comparable to UK prices (around 2000 baht per night for one course with drinks), whereas it was half this outside. We didn't mind paying a bit more as the kids loved the food and we knew it would be prepared in the cleanest kitchens.

We used the kids club on Easter Sunday as they had lots of Easter activities for the kids which they loved but other than this there wasn't much of interest to them, also you have to pay for most of the extra activities which we wouldn't have minded if they were of interest.

All in all, the hotel has everything you would need in a beach resort, the rooms are very clean and spacious, the staff are very polite and very helpful and the facilities are great for the whole family. I would highly recommend the resort to anyone visiting Phuket if you want a luxury stay. We would definitely stay here again if we were to go back.More