We were so excited for our stay at Le Cameleon, but were extremely disappointed. This was the most expensive hotel we stayed at during our entire time in Costa Rica. At $500 per night, which is a hefty price tag in any part of the world, we thought we would get a truly luxurious experience. It was not. Our room was more like a motel room than a hotel room. The walls were paper thin. We could hear people talking outside, our neighbors flushing their toilets, alarm clocks in the neighboring rooms, the people upstairs moving furniture. The room was outdated and just not what you expect for the price tag. Having traveled throughout Costa Rica, we knew what we could get for this price point, and Le Cameleon simply did not deliver. For example, we stayed at the Umami Hotel in Puerto Viejo, in a huge and gorgeous super modern and stylish suite, for a third of the price of Le Cameleon! And we stayed at the super lux Makanda in Manuel Antonio paying less for a suite than we did at Le Cameleon for a “deluxe” room, which had nothing “deluxe” about it.
To make matters worse, they denied us service at the restaurant, even though we were hotel guests (again, paying $500 per night) because they had two large tables and the kitchen was busy (although there were many empty tables). Any good hotel would have accommodated us and offered a drink while we waited- not flat out refused service. We asked for towels at the pool and they told us to walk across the street to reception--not the service you expect for this price point.. It rained while we were there and the pool chairs got really wet. No one came to dry them when the rain stopped (or even the day after), making it impossible for anyone to enjoy the pool—again, not the service you expect for this price point.
To give credit where credit is due, the grounds and the pools are really nice. The breakfast is also good. But that is the extent of it. Save your money and stay elsewhere.
