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“Disappointed”

Patio Antico Restaurante Italiano
Certificate of Excellence
Price range: US$18 - US$35
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 2 August 2017 via mobile

Disappointing experience. Our meals (lasagna) were cold in the middle! We had to send them back to be (re-)heated. Nothing more than a brief, mumbled apology. No offer of free drinks or dessert as compensation. Definitely not worth the 16 EUR per piece of cold lasagne (expensive for Portugal)! Service was all right. It's not their fault the food was cold, but we left feeling extremely dissatisfied.

Thank Noelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCorsa, Owner at Patio Antico Restaurante Italiano, responded to this reviewResponded 3 August 2017

Dear Noelle P,
Thank you for your visit and your review. We're very sorry with your disappointment. Things like this should not happen, but unfortunately some times our work don't run as we wish, especially in a very busy day. I spoke personally with my people and they are very sad with what happened. I want invite you to visit us again and it will be our pleasure to show you that we're not so bad as your 1 star review describe.

Best regards

Rosario Corsa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (219)
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8 - 12 of 219 reviews

Reviewed 14 July 2017

Wonderful Italian cuisine. Friendly service, reasonable prices, and a warm family atmosphere.
The risotto and the white wine were fantastic.

1  Thank Oatley1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCorsa, Owner at Patio Antico Restaurante Italiano, responded to this reviewResponded 3 August 2017
Google Translation

Bom dia,
muito obrigado pela sua visita e pela sua review. A sua satisfação é para nos motivo de grande orgulho e nos encoraja para fazer sempre mais e melhor.

Grazie!

Rosario Corsa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2017

Came highly recommended, but didn't live up. Started with a great salad with a ton of very good parmesan cheese, but the pizza was bland and the pasta was cooked unevenly. To be fair, everyone around use seemed to be enjoying themselves and we should have probably order the risotto as that seemed to be a popular dish.

Thank btervola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCorsa, Owner at Patio Antico Restaurante Italiano, responded to this reviewResponded 3 August 2017
Google Translation

Bom dia,
muito obrigado pela sua visita e pela sua review. A sua satisfação é para nos motivo de grande orgulho e nos encoraja para fazer sempre mais e melhor.

Grazie!

Rosario Corsa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2017

Had such a super meal, fabulous service, friendly staff, breads and cheese a must . Went on recommendation of house specials, veal steak and lasagne and they were amazing all freshly cooked. Really buzzy atmosphere, people just kept arriving .

    • Value
    • Service
    • Food
Thank justfitzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCorsa, Owner at Patio Antico Restaurante Italiano, responded to this reviewResponded 3 July 2017
Google Translation

Bom dia,
muito obrigado pela sua visita e pela sua review. A sua satisfação é para nos motivo de grande orgulho e nos encoraja para fazer sempre mais e melhor.

Grazie!

Rosario Corsa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

We were staying locally and ate at this restaurant four times, because when you find a place that serves food you really enjoy, why go elsewhere . We did eat at other restaurants, but kept returning to Patio Antico.
All portion sizes are generous, which is a good thing, because every dish we ordered was delicious. Obviously the Pasta was a joy, but also the meat they served. Although the Pizza we ordered to be a little bit to Doughy for our taste.
The staff are very friendly and attentive and went to great lengths to find us a table even though they appeared fully booked. I recommend you book earlier in the day.

Thank Adrian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCorsa, Owner at Patio Antico Restaurante Italiano, responded to this reviewResponded 3 July 2017
Google Translation

Bom dia,
muito obrigado pela sua visita e pela sua review. A sua satisfação é para nos motivo de grande orgulho e nos encoraja para fazer sempre mais e melhor.

Grazie!

Rosario Corsa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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