We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lunch with friend”

The Italian Farmhouse West Rainton
Price range: US$4 - US$25
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Description: A traditional taste of Italy in the heart of County Durham, a rustic dining experience right on your doorstep. Lots of the produce is sourced locally and some are imported from Italy.
Reviewed 2 October 2018

Visited the Italian Farmhouse last Wednesday with my friend for lunch. There was plenty of parking. When we entered noticed that they did a lunch time special so decided we would order from that menu. At first glance the menu did not look very appealing however we took the plunge . The starter was very good although small portion. We were told the beef curry was not available however we could have roast beef instead. We both decided on this dish as again the other choices did not appeal. The meal came in reasonable time and was delicious. The beef fell apart and the mushroom sauce was very good. It was served with mash and vegetables. We had a soft drink and ordered tea and coffee to finish. Over all very nice, however there were only 8 other people in restraunt which didn't bode well for a good atmosphere. Nice place but a little to quite as you could hear every conversation so a little off putting.

Thank Pauline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavistockHospitality, Manager at The Italian Farmhouse West Rainton, responded to this reviewResponded 5 weeks ago

Hi Pauline,

Thanks for your kind review! We're so pleased your enjoyed your lunch with us and the food was pleasant, we hope you will come back and visit us again soon during a busier time :)

Many thanks!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (793)
Traveller rating
Traveller type
Time of year
Language

9 - 13 of 793 reviews

Reviewed 30 September 2018 via mobile

Italian farmhouse certainly provides excellent food, I got the filleto Di pollo and chicken was cooked beautifully and ham and cheese wasn’t overpowering. The wife got gamberoni and chorizo pasta and was scraping the bowl it was that nice. Only downside was being seated next to large family and kids that were a little noisy. Didn’t ask to move so my own fault as there was plenty of seats in conservatory.
Still a really lovely visit and will definitely return

Thank U7474WOdavidh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavistockHospitality, Manager at The Italian Farmhouse West Rainton, responded to this reviewResponded 1 October 2018

Hi David,

Thank you for the kind review! We're thrilled to hear you enjoyed your food! We are sorry about the noise from the adjacent table however! Please do come back and see us again soon.

Kind regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2018 via mobile

Booked a table with my family and arrived early so we went to the bar which we waited a substantial amount of time for drinks. We didn't mind that, we understood it was a busy time and these things happen. We went through for food at our booked time and after deciding what we wanted, we waited around 15 minutes before someone took our order. Again we waited around 20 minutes for our starter which was nice, then my auntie had to ask someone if we were getting our mains as nobody had even came to clear the table. At this point it was not so busy. The mains were lovely. Can't fault the food at all. Feel it will be a great place to eat if maybe they had more staff!

Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavistockHospitality, Manager at The Italian Farmhouse West Rainton, responded to this reviewResponded 1 October 2018

Hi Michael,

Thank you for your feedback, I can assure you this will be used constructively. However we are pleased to hear that you enjoyed your food and we do hope you'll come back and see us again in the future.

Kind regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

We have been here many times but it has been a while since we last visited the Italian Farmhouse and it may be a while before we return. Used to love this place but the standard and quality of food and service has dropped. We arrived as a table of 4 and were quickly seated and given menus and then ordered drinks which were served relatively quickly. We then gave our food order in which some of the food we wanted was not available so it was back to the menu for another option. This should have been mentioned originally when given the menus. When the food arrived it was way down on quality. Meat was dry and they had tried to cover this up by putting lashings of sauce on both starters and mains. The portion sizes of some dishes also left a lot to be desired. All in all the quality was nowhere near the standard this restaurant used to achieve. To cap at all off when the bill arrived there was about £30 worth of food/drink on the bill we had not even had so this had to questioned which rounded off a not so great evening. I am not sure why this place's standards have dropped as it used to be excellent and there were many empty tables and this place used to be jam packed every time we visited.

Thank Tiddler79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavistockHospitality, Manager at The Italian Farmhouse West Rainton, responded to this reviewResponded 21 September 2018

Hi Tiddler 79,

Thank you for taking the time to leave your feedback so we can use it constructively. We are so sorry to hear that your recent visit with us was not satisfactory and can only apologise for the inconvenience. Please be assured that your comments have been passed over to our manager on site and training will be put in place to ensure it does not happen again.

Thank you once again for your feedback.

Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018

It’s been 1 year since our last visit here and glad to say it was marginally better in terms of service overall but why why why does it take 1 hour for starters? It’s not as if they are complicated so come on get it sorted! We also waited a while for desserts and the place was fairly empty by then so I requested the bill as the desserts were served as by then the will to carry on was fast diminishing.
It may well be another year before our next visit which is a real shame as everything else is pretty good.

Thank MrsP52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavistockHospitality, Manager at The Italian Farmhouse West Rainton, responded to this reviewResponded 1 October 2018

Hi MrsP52

We're really sorry to hear that your wait time was unacceptable, this is something we will pass over to our kitchen team so we can ensure it does not happen again.We do hope you will give us another chance and your experience will be much more enjoyable. Many thanks for taking the time to leave your feedback.

Kind regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed The Italian Farmhouse West Rainton also viewed

Houghton-le-Spring, Tyne and Wear
 
Houghton-le-Spring, Tyne and Wear
Houghton-le-Spring, Tyne and Wear
 
Houghton-le-Spring, Tyne and Wear
 

Been to The Italian Farmhouse West Rainton? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing