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All reviews plunge pool cosmos restaurant club room chess board excellent stay pleasant stay front office housekeeping staff play area special thanks house keeping water sports breakfast spread lunch and dinner nice pool seafood nice property
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Reviewed 28 October 2017 via mobile

Been here with my family from 24/10 to 27/10.
It's a nice property located on the utorda beach with a private excess...
Staff is very friendly... Helpful.... Right from the security guard to the restaurant staff...
Any shortcomings can be taken care by a smiling face...that's what they do...
Special mention.. Manisha reception staff.. suman, Sunita and parikshit from cosmos.... Michael and tulsidas who engaged my toddler happily... sridhar the swimming pool attendant.... Cleto the bar attendant..
These are amazing bunch of staff hotel has....
Great work... Keep it up guys...
Food was excellent
Overall a very good experience

Date of stay: October 2017
Trip type: Travelled with family
Thank Pooja P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shiwam_V, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 29 October 2017

Dear Ms.Pooja,

It was a pleasure having you stay with us during your recent visit to Goa. We sincerely appreciate you sparing time and posting your review on Trip Advisor.

It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best.

We thank you for your support and patronage and look forward to having more opportunities to be of service to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017 via mobile

Just back from Goa, 8th to 22nd October, perfect weather, it rained twice during the evening.
This hotel is small and friendly, the staff were excellent, all willing to help, there are too many staff members I would like to mention but Shridhar at he pool as most helpful, Shashi on the restaurant was very informative, Cleto one of very many bar attendant was always ready to serve us , her would spot us at a distance!
It was my birthday and 54th Wedding Anniversary, the hotel did us proud, we will return.

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank JANETBUSHEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shiwam_V, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 28 October 2017

Dear Guest,

It was a pleasure having you stay with us during your recent visit to Goa. We sincerely appreciate you sparing time and posting your review on Trip Advisor.

It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best.

We thank you for your support and patronage and look forward to having more opportunities to be of service to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

Resort is nicely located very close to beach and very close from airport as well. You will still pay ransom for the taxi drop for such short distance but that is how Goa is. Breakfast is nice spread and has live counters with different options every day. None of the rooms provide sea view but they have large open space and good sized pool which makes the property different from other places. Only problem i faced was the cleanliness and maintenance. Had to call the housekeeping for removing cockroaches from the room 3 times during first 2 days itself. The property is very old and rooms are not well lit or bright at all. The colour of walls is pealing, shows cracks on wall and wooden fittings dont hide their old age. They really need to take care of this aspect which needs investment. My son loved to play on the beach, kids pool, and kids activity area. Nice place for kids to run around and just relax.

Room tip: Choose rooms with Garden view which are little away from pool which becomes noisy sometimes.
Date of stay: August 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Pravin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shiwam_V, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 28 October 2017

Dear Mr.Pravin Joshi,

It was a pleasure having you stay with us during your recent visit to Goa. We sincerely appreciate you sparing time and posting your review on Trip Advisor.

It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best. We have take a note of your concerns and assuring you of appropriate action accordingly.

We thank you for your support and patronage and look forward to having more opportunities to be of service to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017 via mobile

Just returned from a fantastic two weeks at the Royal Orchid and I would recommend this hotel to anyone wanting a great holiday. Although the rooms need a little tlc in places as can be expected in the climate, overall the hotel is well kept. I think some of the previous reviews I’ve seen the people must have been in a different hotel or were spreading false allegations. From the house keepers to the front reception via the pool lads, waiters, chefs etc EVERYONE made you welcome. A special mention to the pool lads Shridhar and Prdeep thank you lads and if anybody needs local info ask these lads. Also a mention for Fransquinha Fernandex on the front desk thank you and if you have any problems this lady will try to help you out.
Thanks again everyone
Pete C

Date of stay: October 2017
Trip type: Travelled solo
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shiwam_V, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 26 October 2017

Dear Mr.Peter C,

It was a pleasure having you stay with us during your recent visit to Goa. We sincerely appreciate you sparing time and posting your review on Trip Advisor.

It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best.

We thank you for your support and patronage and look forward to having more opportunities to be of service to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017

We had the most amazing time here at this hotel from the 3/10 to the 14/10. The staff were amazing and made the trip and visit all the more worthwhile. I have to say i did not feel like they were staff , it felt more like my extended family. I had a great birthday there and my room was decorated to the highest standard i have ever seen. From the bar staff to the pool men to the front desk staff to the gardeners, they all showed you respect and were there for your every need. The following is a list of staff that i want to say thank you to:
Cleto
Albert
Sid
Joseph
Souraman
All the front desk staff
All the dining room staff.
Sorry but i lost my list of names..

Any way i had tears in my eyes leaving. had a wonderful time and will definitely do this again.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ian_s_i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shiwam_V, General Manager at Royal Orchid Beach Resort & Spa, Goa, responded to this reviewResponded 25 October 2017

Dear Guest,

It was a pleasure having you stay with us during your recent visit to Goa. We sincerely appreciate you sparing time and posting your review on Trip Advisor.

It is our continuous endeavor to make our guests feel special in every aspect and providing highest quality of service. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best.

We thank you for your support and patronage and look forward to having more opportunities to be of service to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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