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Bandos Maldives
Ranked #1 of 2 Hotels in Bandos
Certificate of Excellence
Reviewed 4 weeks ago via mobile

Positives:-
A 10 minute speedboat away from Male meant we were able to get here quickly maximising our time on the island. This also lowered the cost of our holiday overall when compared to a seaplane or domestic flight needed to get to other atolls.
The Jacuzzi Beach Villas are spacious and really beautiful with comfortable beds, two sinks in the bathroom and National Geographic as an English TV Channel option for rainy days.
The snorkelling off the beach is fantastic, such a vast array of marine life some of the best we've seen. Often we'd see day trips come to the reef from other resorts to snorkel locally.
Food options were decent in Sand Bar and Koon Thai restaurants with recognisable western options and tasty curry options including chicken and fish rendang.
Buffet for board options covered most bases with good selection but not sure if they cater well for restricted non diary, gluten free diets.
Wine selection fair starting at 45 USD ++ and cocktails are well made and cost 14 USD ++.
Dive Center on site with a range of water sport activities. Option to do full open water PADI course for 500 USD ++.
Plenty of sun loungers around the island which were comfortable and clean.
Decent gym allowing for a good workout with tennis and badminton courts.
Staff keep the whole island clean and tidy.

Constructive feedback:-
No decaf coffee or tea in the villas or herbal alternative.
Two litres of water a day complimentary which is not a lot by anyone's standards given the heat.
No conditioner in the bathroom which I would expect in a high end resort like this.
Limited amenities like razor, comb and the like again expected in a resort of this standing.
No mosquito spray at the restaurants on request, small things like this make a difference. We were bitten quite badly here which is unusual for us given we wear a lot of mosquito repellant.
Staff need health and safety training as spillages at breakfast and dinner were left and those that cut coconuts down from very high up do not clear the area or give a warning to passers by. Twice we were caught out by this so we mentioned it to management that they take more care.
Wifi drops in and out but given where we are this is hardly surprising. Maybe a problem if you wanted to work here given the connectivity issues.
Would prefer daily spin and yoga classes given they have the bikes and mats. In other resorts around the world this is not necessarily charged for either. Given the unpredictable weather these activities would have been appreciated.

Overall a convenient location and good resort with great snorkelling. Room for improvement could step up as a five star resort in a few places.

Stayed: November 2017, travelled as a couple
3  Thank Rachelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BandosM, General Manager at Bandos Maldives, responded to this reviewResponded 3 weeks ago

Dear Rachelle L,

Thank you very much for taking a moment of your valuable time to share your experience here on your recent stay with us.

We are grateful for your kind words about resort location, house reef, accommodation and our food offerings; likewise, for your feedback about the things we could improve. Please accept our sincere apologies for the inconvenience caused and know that we endlessly strive to provide a better experience for all our guests and your comments will prove helpful to achieve this.

In addition, we are most delighted to hear that you considered your stay “Good option for a holiday in the Maldives” and we hope to continue providing you and our future guests with consistently excellent service.

Thank you again for your kind recommendation and feedback. We look forward to welcoming you back to a much more pleasant stay.

Best regards,

Ismail Rasheed

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25 - 29 of 2,123 reviews

Reviewed 4 weeks ago

The snorkeling is amazing here, we swam with lots of different schools of fish, even a school of box fish, along with adult reef sharks, eels, turtles and my favourite, a large porcupine puffer fish! The reef does seem to have alot of algae on it which can make the water a little green and murky in areas but in turn this attracts alot more fish. In the shallower lagoon area the water is clear and is great for beginners who dont like deep water but still want to see lots of colourful reef fish.

The island is beautiful and if its your first time to the maldives you wont be disappointed.
However we stayed in a classic room and it was very basic and dated, the shower was a bit of a dribbler, something you would find in a 2* hotel in greece! When you're paying 1000's of pounds to come here you expect higher quality.

We went half board and the food is good, with 2 chef stations frying fresh fish and meat every night. The buffet did get a bit repetitive though, i was a bit disappointed at the lack of Asian inspired food, the food was aimed more at the tourists rather than staying native to the Maldives.

My biggest problem with this island is the ridiculous cost for food and drinks. There is a 10% service charge and a 12% tax added to everything you buy. My wife bought a fresh orange juice and a can of coke at the beach bar and it was nearly £15!!!
Most evenings my wife and i would have a gin & tonic after dinner which came to and eye watering £20 for 2 drinks!
Halfway through the week we received a letter under the door asking us to pay the bill as the maximum $500 allowance had been used. All we had bought were soft drinks through the day and lunch (usually a pizza to share) and this had come to $500 in 4 days!!!
On final checkout the island had milked us £750 on lunches, drinks and one snorkel hire for the week. We wanted to do the whale shark trip but it was £150 each and you had to set off at 5am.

We went to Vilamendhoo 2 years ago for a similar price and that island is far more luxurious and we only spent £300 for the week which included a manta ray boat trip! If you are honeymooners then I would definitely recommend going to Vilamendhoo instead.

We have enjoyed Bandos but have left feeling ripped off and wont be going back. For the amount of money they are making on all the guests surely they can update the bathrooms.

Room Tip: Wouldnt advise a classic room (cheapest), you get what you pay for, very tired and dated
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  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
6  Thank darren h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BandosM, General Manager at Bandos Maldives, responded to this reviewResponded 3 weeks ago

Dear darren h,

Thank you for taking the time to write us such a detailed review reflecting your experience in Bandos Maldives. We will look into the areas you have highlighted, as our focus is on constant improvements of our product.

It is indeed a joy you found our island and the marine life surrounding up to your expectations. It is truly a pity to hear that the price tag would prevent you from returning to us.

We appreciate the time you have taken to share with us your feedback and we will evaluate the shortcomings stated for improvement in terms of accommodation, amenities provided menu rotation in our main restaurant and on the pricing of our food and beverage items. As we work on pricing our menus competitively amongst the resorts in the Maldives, we also will be reviewing your feedback to ensure customer satisfaction.

We thank you for your feedback once again and if there is an opportunity that you would visit us again, we are confident that you will see how much we value our customer feedback.

Best regards,

Ismail Rasheed

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Reviewed 4 weeks ago via mobile

It was our dream destination for ages and Bandos did not disappoint us. From the moment we arrived till the last minute they treated us as royals. This was the reason why it was so special to us. The Manager and reception staffs were so accommodating and helpful. As the weather was not so nice during our we enjoyed chatting with them.

The choice of restaurants made the stay more enjoyable as we love to try something different everyday. Waiters were so friendly and nice

Definitely we will come back and we highly recommend this beautiful Island.

Stayed: November 2017, travelled as a couple
2  Thank Klaus P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BandosM, General Manager at Bandos Maldives, responded to this reviewResponded 3 weeks ago

Dear Klaus P,

Thank you for taking time to share your beautiful experience at Bandos Maldives. We are glad to know that we managed to exceed your expectations on your dream holiday.

It is a great pleasure to receive your commendation of the exemplary hospitality extended by our associates as well as your positive insights on the island and our facilities. Here at the resort, our aim is to treat our guests as ‘royals’ and ensure we enhance their stay with excellent and memorable experiences – we are glad you felt this!

Once again, thank you for the kind words and recommendation. It was a great pleasure to have you at the resort, and we are all looking forward to welcoming you back in the Island of Hospitality!

Best regards,

Ismail Rasheed

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Reviewed 4 weeks ago via mobile

We want to thank the friendly staff from Bandos Maldives to make a Dream come true! All the Facilities are in very good condition the service is perfect the Food awesome and the Rooms to feel Home. Thank you!

Stayed: November 2017, travelled as a couple
2  Thank bandos_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BandosM, General Manager at Bandos Maldives, responded to this reviewResponded 3 weeks ago

Dear bandos_71,

Thank you for sharing your short and sweet review. We are delighted to read that you had a relaxing time at Bandos Maldives.

It is very rewarding to know that you enjoyed every moment of your stay with us particularly the friendliness of the associates, food offerings and most importantly the homely touch you felt in your room.

Once again, thank you for the kind words. We look forward to extending our warm hospitality to you again.

Best regards,

Ismail Rasheed

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We booked a stay at Bandos for the last 3 days of our vacation in the Maldives, due to its proximity to the airport and our ability to spend the last full day at the resort before taking the short transfer to the airport for our late night flight.

The resort contacted me by email a few days prior to our arrival to confirm our arrival time. After some back and forth, I clarified our arrival time (by boat from another island) and was advised to check in at their resort desk at the airport. On time, as expected, we arrived at the desk to be advised they were expecting us and would need to wait 1 hour for our transfer. Over an hour later, we were ushered to a speed boat for a short 10 minute ride to the resort. There were no other guests on our speed boat. I was advised there was no reason for the delay and this must have been my fault. This is a $99 USD per person transfer, so I had higher expectations.

We stayed in a standard room and had a small bowl of fruit and bottle of wine in our room. There was no note, however you are shown the room by a staff member when you are delivered with your items via golf cart. He inquired if we had stayed with the hotel previously and when we advised no, he appeared confused and left. Perhaps we received the fruit bowl and wine as a mistake as this was a surprise to us as well. The room is large, a bit dated, and had an ant colony in the bathroom.

We were on the half board plan and found the food at the buffet to be repetitive. In comparison, the premium 'pay' restaurants offer a greater variety and are quite good. You are provided with 2 bottles of 1L water in your room, which you can fill for free in the clubhouse. During meals, you are charged for a similar bottle of water. This seemed an unnecessary charge in our minds, specifically in the buffet for dinner, as tea, juice and water are free for breakfast.

We snorkeled around the reef and were able to see small black tip reef sharks and schools of fish from the beach during various times of the day. There are many colorful fish, however the reef is very damaged and coral life is very limited.

We did receive a note in the room the day prior to check out to advise when our transfer speedboat would depart, along with a time for our baggage to be picked up by a golf cart prior to check out. There are lockers in the clubhouse where we left our items for the day, as we were able to enjoy the resort until our flight time.

While a nice resort, improvements in service and attention to detail, would really make this a 5 star experience.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank unicorngal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BandosM, General Manager at Bandos Maldives, responded to this reviewResponded 3 weeks ago

Dear unicorngal,

Thank you very much for taking the time in sharing your experience with us.

Know that we accept all our guest feedback with great importance and review as we focus on quality and continuous improvements in our services and facilities offered.

We are deeply sorry for the delay occurred during your arrival transfer and please allow us to extend our most sincere apologies. With regard to your remark on our pricing please know that we are competitively priced within our market range. However, we understand your concern and appreciate you bringing this to our attention.

Moreover we took good note of your points about the accommodation, repetition of food at our buffet restaurant and have shared your insights with the team for consideration in future product refinements. On a positive note, we thank you for recognizing the resort for its proximity to the airport and the rich marine life.

Once again, we apologize for the less than satisfactory experience. As we continue to improve our product and services, we hope to have the opportunity of welcoming you again giving us a chance to create a better experience with us.

Best regards,

Ismail Rasheed

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bandos Maldives

Address: (Formerly Bandos Island Resort & Spa)
Phone Number:
Region: Maldives > Kaafu Atoll > North Male Atoll > Bandos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Bandos
Price Range: €205 - €602 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bandos Maldives 5*
Number of rooms: 215
Official Description (provided by the hotel):
Not wishing to rest on the laurels of our existing achievements, Bandos Maldives had in the past year undertaken a major refurbishment project with the intention of transforming ourselves into a hotel that is truly reflective of the times. Careful consideration however, was given at all times to ensure that the old-world refinement for which the island has a reputation remained uncompromised. Under the project, major facelifts have been given to the front desk, lobby areas, shops, restaurants and bars and have furthermore commissioned a new swimming pool and additional accommodation facilities all of which perfectly blend with the island's tropical splendour and give visitors a taste of the Maldivian aesthetic. ... more   less 
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Also Known As:
Bandos Island Hotel Bandos
Bandos Island Resort Maldives
Bandos Island Maldives
Bandos Maldives

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