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Reviewed 4 November 2015

Beautiful location at the southern edge of Bacalar overlooking the Laguna Bacalar. Some rooms are air conditioned; mine was not and I was perfectly content in a clean and comfortable room on the first (American 'second') floor. Not really in walking distance from the main square and Fort Bacalar, which certainly deserve a visit.

Room tip: Quiet location with wonderful views and access to boat tours of the lagoon.
Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank JojoJones2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2015

great location, several rooms with a/c, we had only ventilator so it was very hot and a lot of bugs especially mosquitos in the room.
the room was not clean .
the food in the restaurant is not recommended - we recommend aluxes hotel restaurant.
but! the hotel has great view from the rooftop and the Laguna tour is excellent - the tour is every day at 4pm.
during the night there is nothing to do in the area!

Room tip: only with a/c!
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Gal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2015

the hotel not like the images, not clean, broken things and look bad.
they don't maintain the hotel.

closed 2 nights and run away from the hotel after one night at 7 in the morning.
The laguna is beautiful go to other casa/hotel

Room tip: maybe the expensive is ok
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Chen_1506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2015 via mobile

The room was nice and very clean. The food was delicious (we ordered chilaquiles) and the view from our room was amazing....the kayaks is something to try........Oliver is an amazing host, he gave us a tour on the lagoon and put good music on the bar. All the staff are friendly. The rooms need some upgrades, it was hard to get a room with A/C.

Date of stay: September 2015
Trip type: Travelled with friends
Thank Fernanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2015 via mobile

First time ever in Bacalar and it was amazing. The Lagoon is gorgeous with so many various colours.

The 4 of us girls stayed at the Hotel Laguna and it was nice and comfortable. The staff in the restaurant and bar were very friendly and accommodating.

The tour guide that took us out onto the Lagoon to show us around was excellent.

I would recommend this place to anyone travelling in the area. It's beautiful, and could be very romantic too.

Date of stay: September 2015
Trip type: Travelled with friends
Thank TNTKathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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