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Reviewed 9 January 2018

My uncle recently gifted my husband and I a stay at this hotel. We were blown away by the massive size of the executive room. Not to mention we got our own steam room. I love steam rooms so this was a great stay for us. We sat in the steam room while sipping tea before going to bed. What a lovely stay.

We didn't get to use the other amenities as our room had everything we needed or wanted. We didn't get into the dipping pool as it was too cold for us to do so. But it would have been great had it been on a warmer day.

In addition, we also had dinner at the hotel at the cafe while waiting for our family to arrive. The waiter we had was excellent and friendly.

The time we spent here was short but memorable as we were able to enjoy karaoke at the hotel with my huge family of almost 30 people. What a great time everyone had!

Room Tip: The executive rooms are massive and comes with a steam room and huge dipping pool
  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Service
Thank funtravelfreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
execsec2017, Executive Secretary at Lexis Suites Penang, responded to this reviewResponded 10 January 2018

Dear Funtravelfreak,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments.
We are looking forward to welcome you again to Lexis Suites Penang.
Warmest regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

Lexis Suite is located very near the Penang Airport, near to the beach. Beautiful room and excellent amenities. Room is big and spacious with 2 king sized beds. The mini swimming pool is the biggest attraction, my grandchildren sure will love this pool. The staff are great, good work Bob, Fawziyah, Hafiz and others. Thank you Ben! we are planning for another holiday with the family.

Room Tip: Best sea view
  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Rosiah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
execsec2017, Executive Secretary at Lexis Suites Penang, responded to this reviewResponded 8 January 2018

Dear Rosiah A,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments.
We are looking forward to welcome you again to Lexis Suites Penang.
Warmest regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2017 via mobile

Perfect service, very good public relations and friendly staffs. Nice and comfortable stay. Always have the warm welcome heart to all. All staffs very helpful and kind especially from the Front Office team and F&B.. Nice place, Good view from the top level and very clean. Perfect and complete stay. Not 5*.. 6*.. but cant describe to be given the *. Congrates to the management for the well trained staffs. Thank you to all for everything during my family trip there.

Stayed: December 2017, travelled with family
Thank PakUda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
execsec2017, Executive Secretary at Lexis Suites Penang, responded to this reviewResponded 31 December 2017

Dear PakUda,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments.
We are looking forward to welcome you again to Lexis Suites Penang.
Warmest regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

firstly,I would like to thanks to all staff lexis hotel for really polite,
room really satisfied,with swimming pool are great,
food are awesome
hopefully,swimming pool more clean
more variety of food at cafe

Stayed: December 2017, travelled with family
Thank Mohd Hamdi Fark... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
execsec2017, Executive Secretary at Lexis Suites Penang, responded to this reviewResponded 23 December 2017

Dear Mohd Hamdi Fark...S,
It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team.
Looking forward to seeing you again in the near future.
Warm regards,
The Management

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Reviewed 21 December 2017 via mobile

We went for sunset drinks in a group of four. Waited 45 minutes for our first drink, and then it wasn’t even a mojito. Also waited an hour for a salad and some potato wedges. Service is NOT their first priority. Sad, because the sunset was amazing!

Stayed: December 2017, travelled with friends
Thank Jp C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
execsec2017, Executive Secretary at Lexis Suites Penang, responded to this reviewResponded 23 December 2017

Dear Jp C,
Thank you for stay with us at Lexis Suites Penang. We are disappointment to learn from your review that our services did not meet your expectations, We have taken note of your comments and certainly hope that you would accord us another opportunity to prove our services to you again.
We look forward to have you stay with us again in the near future.
Warm regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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