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Reviewed 26 August 2014

We stayed at the Avra Palm in mid August 2014. The welcome was formal, but not unfriendly. However, the room was in poor condition. In windy condition, a perch of a tree hit against a construction steel bar which was reaching out of the roof, sounded like living in a bell tower. The wind blew a whistle through the doors, couldn't close the bathroom window. Too few umbrellas at the beach. No warm water for three days and couple of other shortcomings of this kind. No one at the reception desk for three days (we've been travelling around throughout the day, so this is for morning and evening). However, a really strange reaction by the host, when we complained. Fully drunk, shouted at me, incredible ... We took flight from this place, keep away!

Room Tip: You'd better take no room there at all.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
5  Thank Seiberjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We recently stayed at a ground floor apartment for our summer holidays. We booked the room based on the online description and the main attraction was the proximity to the sea, which we thought it would be ideal for our children. However we were very disappointed!
The room was lacking a few basic things such as curtains at the windows (important as it was at ground floor). There was no kitchenette despite the specifications, nor a safe. We were only supplied towels for 2 people (it was 5 of us) and I had to ask for water glasses as there was only 1 in the cupboard.
The wet room / toilet was actually wet all the time as there was no shower curtain, so the toilet seat was getting wet every time each one of us had a shower and there was no hanging rail for the towels in there either. I had to mop the floor every time to stop the rest of the apartment getting wet!
There was a dodgy electric socket in the room with wires hanging out, and we put our suitcase over it to stop the kids going anywhere near it...
When we mentioned these things to the owner(on the second day of our stay) he was quite unwilling to help and said that if we didn't like the room we should leave! However he supplied us with curtains for the windows ( which were see through, so during the evening I had to put a beach towel over the window frame to protect our dignity since we were next to the car park and everyone could see us). I explained that to his partner the next day and she promised me to replace the curtains with thicker ones, but she never did!
The breakfast buffet was ok, basic stuff , nothing exciting. The people who were serving us at breakfast were nice. There was free wi-fi, but quite slow.
The worse was yet to come as we found the customer service very poor and the owners very rude. One day my 3 year old child got an ear infection and she was crying as she was in pain. At that time the owner visited us at the apartment and asked us to leave because we were disturbing the rest residents!!!!! Yes , I could not believe how rude he was! Rather than coming to see if we were ok and if we needed any help, he came to kick us out! Disgrace! Need I say more? We cancelled the rest of our stay and left the place. As we found out none of our neighbours has ever complained about noise (I personally asked every single one of them), and another couple has confirmed that they were renting their room at a higher price than us, so I suspect that this was the real reason behind all that.
I would not recommend the place to anyone, as apart from the very unprofessional attitude of the owners, the main attraction of the place, the proximity to the beach, is not as good as it sounds either. There are many big stones and rocks as you go in the water which makes it unpleasant. My kids kept hurting themselves, so did my husband. The beach is better at the other side of the bay, where some other holiday apartments are and they have cleared the sea so there is sand all the way.
If you are like us, who work hard all year to be able to afford a family holiday and want to spend their precious time in the best possible way, please consider staying elsewhere and give your business to people who respect you and treat you with dignity. I would never stay there again.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
6  Thank Ani P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

i found this studios from the internet.When i came i was with my family(2 adults and 3 children) we have reserved room for about 2 weeks.The first week he kicked us out because our children were noisy.Of corse he was lying to us because we were out all the day and when I ask our neighbours from then near room and the upper they told us that they didnt tell anything about noise.So he propably wantet to kick us out for much money that he could take because now on August rooms are more expensive.Luckily i found another hotel in koutsounari with rooms and i enjoy my vacation.I will never go to this hotel again.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank manwlasp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: October 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: September 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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