I had high hopes for this holiday.
Sadly I was disappointed. I booked an alleged 1 bed apartment but was given a studio room. On arrival the room was full of dead insects, it seems they must have sprayed the place before I arrived, we changed rooms but still average. Explained to the Hotel Manager who as previously was wonderful,unfortunately they said it was TUI that had arranged this room, seemed liked the buck was being passed around.
Complained to the reps however they have no power to do anything!!!!
I made an official complaint which was promptly ignored when I complained on site and then when I complained when I got back.
This place has i'm afraid gone downhill and has lost it's charm by becoming an AI.
The canteen for what it is is noisy however the food is okay.
Would I ever come here again, sadly no.
The best meals we had were at local restaurants and bars, which I would recommend to people to try.More
- Free Parking